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Oxmoor Ford

Louisville, KY

Overview
Reviews
4.5
433 Reviews
Call Dealership (502) 426-2500

100 Oxmoor Ln

Louisville, KY

40222

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Showing 433 reviews

March 21, 2024

We have been going to Oxmoor Ford to buy vehicles and for service for 20 years. Our experience with them has always been positive. Very helpful. More

by srhv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Sites
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Mar 25, 2024 -

Oxmoor Ford responded

Thank you for your loyalty over the years! We're thrilled to hear that your experiences with Oxmoor Ford have always been positive and that you've found them to be helpful. We appreciate your continued trust and look forward to serving you for many more years to come. If you ever need assistance, don't hesitate to reach out.

March 17, 2024

Courtney maiden helped me out with getting a new car and he was so awesome with making sure I got the right one and getting me a good deal ! More

by Mackenzie Hargadon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney maiden
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Mar 18, 2024 -

Oxmoor Ford responded

That's fantastic to hear, Mackenzie! Courtney sounds like a top-notch professional, dedicated to ensuring you got the best deal on your new car. Enjoy your new ride!

March 16, 2024

We had a very positive experience with this dealership. Martice, the sales person, was very helpful and positive. There was now pressure but as able to answer all our questions. More

by plsgas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martice Creed
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Mar 18, 2024 -

Oxmoor Ford responded

We're thrilled to hear about your positive experience! Thank you for choosing us, and we're here to help with any future questions or needs you may have.

March 09, 2024

Salesman was nice and polite , I told him what I wanted , we worked the deal and left very pleased. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I already forgot , bad with names but he was from Indonesia
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Mar 09, 2024 -

John responded

Eddie was my salesman

Mar 11, 2024 -

Oxmoor Ford responded

John, thank you for sharing your experience! It's great to hear that your salesman, Eddie was nice and polite, and that you were able to work out a deal that left you feeling pleased. If you ever need further assistance or have any questions in the future, feel free to reach out.

March 05, 2024

sales was ok with some hesitation about my request internet dealings was not acceptable you have room to inprove More

by d2wells
Recommend Dealer
No
Employees Worked With
don't remember all the names from phone calls and internet
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Mar 05, 2024 -

Oxmoor Ford responded

Thank you for your feedback. We appreciate your input and will work to improve our internet dealings to better meet your needs in the future. If you have any specific concerns or suggestions, please feel free to share them with us. Thank you.

March 05, 2024

Excellent Service Department. Visited Oxmoor Ford Service Department for routine service. The service writer very helpful. More

by speedmclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
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Mar 11, 2024 -

Oxmoor Ford responded

Thank you for your feedback! We're glad to hear that you had an excellent experience with our Service Department at Oxmoor Ford. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

March 05, 2024

Good service every time I have gone there. Oil Change, Tire issues, and Brake issues The service department is great to work with. More

by avesperm
Recommend Dealer
Yes
Employees Worked With
Dontae
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Mar 11, 2024 -

Oxmoor Ford responded

Thank you for your feedback! We're delighted to hear that you've had consistently good experiences with our service department, whether it's for oil changes, tire issues, or brake problems. We appreciate your continued trust in our team at Oxmoor Ford. If you ever need assistance in the future, don't hesitate to reach out.

March 04, 2024

Super service oriented with no surprises! Easy to get into and a smooth appointment process with great communication. Great place! More

by megs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mosely
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Mar 05, 2024 -

Oxmoor Ford responded

We're delighted to hear about your positive experience, Megs! Providing excellent service with clear communication is our top priority, and we're glad we could make your appointment smooth and hassle-free. Thank you for choosing us, and we look forward to serving you again in the future!

March 01, 2024

Excellent work and experience overall. Initially, communication between myself and my assigned service advisor was lacking, but after a few calls and inquiries from me, my service advisor More

by jose021874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
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Mar 01, 2024 -

Oxmoor Ford responded

It's wonderful to hear that despite initial communication challenges, your experience with Oxmoor turned out to be positive. Effective communication is key, and I'm glad your service advisor was responsive and helpful once the issue was addressed. Thank you for sharing your experience, and we look forward to serving you again in the future!

March 01, 2024

Great experience, very courteous, helpful, friendly staff. I recommend this dealership for a value added deal! More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Marsh, Yaima Dominguez
Report | Print
Mar 05, 2024 -

Oxmoor Ford responded

Thank you for sharing your experience, Lisa! We're thrilled to hear that you had a great time at our dealership and found our staff courteous, helpful, and friendly. We appreciate your recommendation and look forward to serving you again in the future!

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