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Oxmoor Mazda

Louisville, KY

4.6
1,038 Reviews

7913 Shelbyville Rd

Louisville, KY

40222

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Showing 1,038 reviews

December 02, 2025

We had the best buying experience in our 38 years of car buying. Matt took his time with us, did not pressure us, provided us with vast financing options and was polite and enjoyable. I am very excited to More

by afath66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ramser
November 16, 2025

100% Recycled. The entire process is completely transparent. Everything is very organized and you leave there wanting to buy another car. More

by Carlos Delvalle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Sánchez Garcia
Nov 21, 2025 -

Oxmoor Mazda responded

Thank you for your feedback. We’re glad to hear you found the process transparent, organized, and enjoyable. We appreciate your business and look forward to assisting you again.

November 01, 2025

Tire pressure should have been checked before leaving with vehicle. Got about 10 miles away when the low tire indicator came on. Stopped at a tire store, both front tires were at only 25psi and should ha More

by peggyclapham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Helm, Karlea King, Kody Thornsberry
Nov 03, 2025 -

Oxmoor Mazda responded

Thank you for sharing your feedback. We’re glad to hear Cody took great care of you. We apologize about the tire pressure issue — that should have been caught before you left, and we appreciate you bringing it to our attention so we can address it.

October 24, 2025

Fraudulent business practice. Final cost of vehicle was $10,000 more than sticker price and I can't find anyone who'll provide me with a copy of the sales sheet showing details. More

by jfscot01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Shown (salesman) , Tyler Helm, Mario Convenuto
Oct 24, 2025 -

Oxmoor Mazda responded

We’re very sorry to hear about your experience and the concerns regarding pricing transparency and documentation. That’s not the standard of honesty or clarity we aim to provide. Please contact us directly so we can review your paperwork, explain all charges, and address this situation. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

August 13, 2025

The internet person, Jennifer Bell scheduled an appointment for me. She connecting me with Edgar and he was fantastic. I visited a couple times to test drive and he was always so kind and helpful. More

by jenny.brown19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Internet department, Jennifer Bell, Mario Convenuto, Gerardo Constantino
Aug 13, 2025 -

Oxmoor Mazda responded

Thank you! We're glad Jennifer and Edgar made your CX-5 purchase a positive experience and that Edgar was kind, helpful, and thorough. We appreciate your feedback on the hidden fees and will work to be more transparent in the future.

August 01, 2025

This dealership is like family. I’ve purchased my last three vehicles from this location. More

by brookieharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McManis sales 5 stars, Mario Convenuto, Karlea King
Aug 11, 2025 -

Oxmoor Mazda responded

Thank you! We're honored to have earned your trust for your last three vehicle purchases.

July 26, 2025

I got very quick response from chat and internet but assistance. I was satisfied that. More

by Yoshichansu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addy Wilcoxson and Orlando
Aug 11, 2025 -

Oxmoor Mazda responded

Thank you! We're glad you received a quick response and were satisfied with the assistance.

July 24, 2025

This was our first purchase from Oxmoor Mazda. Our salesman was Josh McManis. He was very knowledgeable about the CX—50. He answered my questions and explained the process to us. The overall ex More

by Martha Ferry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McManis , Tim Bandurske
Aug 11, 2025 -

Oxmoor Mazda responded

Thank you! We're glad Josh and Tim provided a professional, respectful, and pressure-free experience. We appreciate your recommendation!

July 17, 2025

Great customer service and extremely knowledgeable about the vehicles they are selling. Helpful in answering all my questions. More

by LSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McManis - excellent service, Jaquis Brooks
Jul 17, 2025 -

Oxmoor Mazda responded

Thank you for the kind words! We're glad our team provided great service and answered all your questions.

July 13, 2025

Josh did a great job. Great knowledge of all aspects of vehickles. Could not have done a better job. A true professional. More

by Rcoomer22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jush
Jul 14, 2025 -

Oxmoor Mazda responded

Thank you for your feedback! We're glad to hear Josh provided such knowledgeable and professional service. We appreciate your business!

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