
Oxmoor Mazda
Louisville, KY
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Most unprofessional car dealer I have ever encountered My husband and I were going to trade in our 2 cars and purchase 2 cars. We test drove both cars and were ready to deal. They would never tell us the My husband and I were going to trade in our 2 cars and purchase 2 cars. We test drove both cars and were ready to deal. They would never tell us the exact price of the cars. The used cars have no prices on them which I found to be very suspect. They kept writing payment amounts on a piece of copy paper with green Sharpie along with smiley faces and things like "wow!" and "great deal!". I felt like I was in kindergarten. They next thing we knew they were trying to sell us a car we hadn't even seen. After 5 long hours we finally got our keys back and ran from there as fast as we could. Our salesman Nick was great but the sales manager Avery seemed quite shady. They used so many unprofessional tactics to try to get us in a car we didn't want. Went to another dealer a week later and had the best experience ever. We got the car we wanted with no pressure or lies. I will never set foot on any Oxmoor car dealer property ever again. More
The only good car buying experience I've had My husband and I were looking for some type of mini van or suv. I came in on a Saturday, the place was crazy busy. We ended up with Matthew. Even thou My husband and I were looking for some type of mini van or suv. I came in on a Saturday, the place was crazy busy. We ended up with Matthew. Even though the place was busy he still made us feel like we were the only ones there. He seemed to know lots of details and one thing we appreciated is that he didn't try to sell us the most expensive thing on the lot. We finally picked a car and went into finance. The finance manager worked quickly and quietly and got us in and out within a couple hours. Over all a great experience and no issues with the car yet! More
Service work for MAZDA John Bishop was my service representative, and he is always very attentive to my needs. He is a professional employee with good customer "savvy". I John Bishop was my service representative, and he is always very attentive to my needs. He is a professional employee with good customer "savvy". I will always make my appointments with him if he is available. I TRUST him. J. Kenneth Rogers More
Great place to buy a car Mazda is one of the best cars you can buy for the money. Sales reps at Oxmoor Mazda know how to make a deal and are very easy to work with. Mazda is one of the best cars you can buy for the money. Sales reps at Oxmoor Mazda know how to make a deal and are very easy to work with. More
Pretty good Took a little longer than expected but good overall was good Justus did a good job of helping us out . Car is in great condition Took a little longer than expected but good overall was good Justus did a good job of helping us out . Car is in great condition More
Wonderful This was by far the best dealership I have ever been to. Made a Mazda family along the way. Was the easiest ever. My next car will come form there as This was by far the best dealership I have ever been to. Made a Mazda family along the way. Was the easiest ever. My next car will come form there as well More
Wonderful service ! Oxmoor Mazda always provides great service, they care about their customers and get my car done quickly. The shuttle is also a wonderful service and c Oxmoor Mazda always provides great service, they care about their customers and get my car done quickly. The shuttle is also a wonderful service and convenient. More
Great Service! While we were there, we had the pleasure of working with William Harlow. He was very helpful, friendly, and informational. We would definitely buy fro While we were there, we had the pleasure of working with William Harlow. He was very helpful, friendly, and informational. We would definitely buy from there again. More
Sincere service beyond your expectations. Corey Rash works at providing service beyond your expectations. He goes out of his way to make you feel like the most important customer in the Dealer Corey Rash works at providing service beyond your expectations. He goes out of his way to make you feel like the most important customer in the Dealership. As a result I trust Oxmore MAZDA to service all my cars.....my CX-9s, Jaguar, Miata, etc. Fred Dorsey More
Very happy My sales rep Teddy Simamora was wonderful!! I leased a 2016 Mazda 6, he went above and beyond to make me feel comfortable with the entire process. H My sales rep Teddy Simamora was wonderful!! I leased a 2016 Mazda 6, he went above and beyond to make me feel comfortable with the entire process. He went into detail showing me all the features my new car offered, down to the last min before I drove off. I will deff recommend him to my friends and family Thanks Teddy!! Sincerely, Deanna Jenkins More