Oxmoor Toyota

Dominick Barksdale was especially friendly and professional throughout the selection and sales process. Finance paperwork with Wayne Burns was as straightforward as possible. Very positive environ professional throughout the selection and sales process. Finance paperwork with Wayne Burns was as straightforward as possible. Very positive environment. More

The customer service was Outstanding! Mr. Cottrell was relentess, persistent, and accomodating. He made it his personal mission to get me in the car that I wanted at the price that I needed. Job well do relentess, persistent, and accomodating. He made it his personal mission to get me in the car that I wanted at the price that I needed. Job well done! Mr. Nelson was the "closer" who insured me that Oxmoor would be flexible and adaptable to my payment and vehicle options request. A true professional who made it seem as if Toyota wanted/needed "my business"! Still, after all the great customer service/hospitality, the Finance Manager was the best of them all. He was extremely patient, informative, engaging, and even savy-enough to breakdown the financial plans/benefits/options so that a novice care buyer like myself, could comprehend and understand the terminology. After a month long new car search, visiting several different car dealers, Oxmoor was by far the most rewarding experience....These guys were great...WHOAAAHHHHHH!!!!! More

I had researched a Prius for many months trying to decide if it was the best idea to go with a New Hybrid. I decided to stop by for a test drive and met Corey. He was a pleasure to meet, and he could sense if it was the best idea to go with a New Hybrid. I decided to stop by for a test drive and met Corey. He was a pleasure to meet, and he could sense what I wanted and liked even when I was hesitant. He was very friendly and a pleasure to do business with. I didn't expect to buy on that visit, but Corey made me confident I was making a good decision throughout. He was also attentive and answered all questions my mother and I had. I appreciate his time and his help with making a scary decision feel more reasonable and pleasant. More

Superb service! Best I have ever experienced at any car dealer. I was from out of town and needed to continue my trip. Everything was done as promised. Really outstanding. I wish I lived in Louisville so I dealer. I was from out of town and needed to continue my trip. Everything was done as promised. Really outstanding. I wish I lived in Louisville so I could be a long time customer. Most liked that they were friendly, fast, clearly on top of the situation, clean, honest, great communication skills, the very best on all levels. More

From the minute I walked in everyone was very Friendly. Larry did an excellent job at finding me the exact car I wanted and worked with me on the price. Wayne worked with me very well on financing to make Larry did an excellent job at finding me the exact car I wanted and worked with me on the price. Wayne worked with me very well on financing to make it as easy on me as possible. More

I arrived at the dealership late after being stuck in traffic, and not planning to buy a car that night, but they made everything easy and stayed after the dealership closed to get everything done and ev traffic, and not planning to buy a car that night, but they made everything easy and stayed after the dealership closed to get everything done and even returned the rental car for me. More

My dreaded fear every 5-6 years is purchasing a new car. I usually have an idea of what I want, it's just finding the vehicle and getting the process over. I made my first visit last Thursday morning to Ox I usually have an idea of what I want, it's just finding the vehicle and getting the process over. I made my first visit last Thursday morning to Oxmoor with the added luck of meeting Corey Morris. Told him what I had in mind, his response was he had three(3) in stock that I might have interest in and we were off and running. He was right, found the right color and interior of the new Highlander. I had already visited several dealerships and knew their stock and this one was my favorite. After, finally agreeing on the purchase price, I headed to Oxmoor to sign the papers, however, someone else purchased my vehicle before he could put the "Sold" sign on the window. Within ten minutes, he return a call to me stating he found another Highlander at another location and would have it the next day if I could wait one more day. I went on that Thursday evening to sign the paper work feeling sure I was dealing with an honest person knowing I was signing papers for a car unseen. I was not disappointed, my Highlander arrived at the dealership on Friday and I picked up my new vehicle on Sat morning. I spoke with several gentlemen during this process and all were a pleasure to deal with during this purchase. The gentleman that helped me complete my financial and loan request was very helpful. I am sorry I don't remember his name. All in all, this experience was the easiest for me in the last 11 years since my husband's death. This is my 3rd purchase since his death. Again, your cooperation in this matter has been greatly appreciated. Thanks again, Corey! Karen Sparrow More

I just bought my Toyota Camry from Oxmoor Toyota and had the best car buying experience of my life....Dominick should be starring in Toyota's new commercials. If I had the money, I would go back tomorrow, j the best car buying experience of my life....Dominick should be starring in Toyota's new commercials. If I had the money, I would go back tomorrow, just to go through the whole thing again. Dominick knows what true customer service is all about. He exceeded all of my expectations. If you Google 'best car salesman', Dominick's name would come up. Great, comfortable, experience...and Great car! More

Tyrone is the Sales Consultant that stood out among those I talked to over a 3-4 day period. I initially wanted to test drive a Highlander but was unable to because of a dead battery. No one followed up wi I talked to over a 3-4 day period. I initially wanted to test drive a Highlander but was unable to because of a dead battery. No one followed up with me, however, I called a couple days later, left a message, and received a return call from Tyrone. After telling him what had happened, we set up an appointment and he assured me he would have the Highlander ready to drive. I really appreciated Tyrone's focus on customer service and desire to do whatever was necessary to help me select the right vehicle for my family. Three weeks later, I called looking for a CD I thought was left in the trade-in vehicle and Tyrone was just as polite and helpful at that time. Great customer service from Tyrone!! More

Corey Morris was an absolutely laid back, no pressure sales person..I came in to look at tacomas and left that day knowing I would go back to buy from Oxmoor Toyota....Terry Boardman was also great to wo sales person..I came in to look at tacomas and left that day knowing I would go back to buy from Oxmoor Toyota....Terry Boardman was also great to work with on the finance side...Steven Coffey in service was very cordial and made me feel I was the only customer he had at that time..No other dealer in the city would come close to the deal on this truck...Lauren in finance got an interest rate that was cheaper than my credit union...thanks Oxmoor Toyota for an incredible buying experience More