Oxmoor Toyota

Buying a car can be a very intimidating experience, especially when you know nothing about cars. Chris Simpson was the salesman that worked with me. He was very informative and answered all my question especially when you know nothing about cars. Chris Simpson was the salesman that worked with me. He was very informative and answered all my questions, with patience. He was helpful in assisting me in making the right purchase. Being comfortable is very important in decision making. Never once at the Oxmoore dealership did i feel pushed. I highly recomend any future car seekers to choose Oxmoore Toyota.Everyone at the dealership was pleasant.From working with Chris directly i also recomend him as well as his co-worker Brandon Beverly. Brandon was helpful with my finance paperwork, and friendly. Thanks again! -Ann More

I recently purchased a new 2010 Camry SE from Wheelz at oxmoor Toyota and I have to say it was one of the best car buying experiences ever! No Pressure, No back and forth, just a great price, great salesma oxmoor Toyota and I have to say it was one of the best car buying experiences ever! No Pressure, No back and forth, just a great price, great salesman (Wheelz!), and great car! I came in on a Saturday and they were grilling all kinds of good food, so while I was waiting for the clean up on my car I got a free lunch! The Camry was given to me in perfect condition and Wheelz went over the car from top to bottom before I left, he even got me set up for my first oil change before I left! Great job Wheelz and Oxmoor Toyota, I will definitely be back!! More

I went to this dealer to trade-in a car for the Cash for Clunkers (CARS) deal. I was looking at a new Scion and initially dealt with Paul Powers. He was very friendly and helpful. On my second visit I de Clunkers (CARS) deal. I was looking at a new Scion and initially dealt with Paul Powers. He was very friendly and helpful. On my second visit I dealt with a dealer named Jojo because Paul wasn't available. We started the deal but the color I wanted wasn't on the lot so we left 500 dollars so they would find the color I wanted. After a week of waiting for a call to come finish the deal I call back and asked for Jojo, and was again asked what color I wanted. This frustrated me because I had left money and been waiting for a week. So I told him the color again and proceeded to wait. 4 days later I called again and was told the car was in and should come finish the deal the next days. Once back at the dealer I was asked the color I wanted again, and when they didn't have it out of frustration I decided to go with the color that was on the lot. I dealt with Paul the final time at the dealer and the experience was much more pleasant. I feel any negative aspects stemed from Jojo than the dealership as a whole edited: When I bought my Scion i had purchased a warranty that included a xzylon coating. I was told on that day that they were all booked up for the next couple weeks and i would have to call for an appointment. I have called 3 different times and ever time I am told I need to talk to different people to setup this appointment. I am starting to feel that no one knows whats is going on over there. I get frustrated and hang up every time. I will call back today...and probably tomorrow, hopefully I will eventually get what I paid for. More

Donnie was the best! looking forward to the next time i get to do business with him... He was pleasant and very polite as was the rest of the oxmoor toyota staff and management. This was the third car my f get to do business with him... He was pleasant and very polite as was the rest of the oxmoor toyota staff and management. This was the third car my family has purchased from Donnie and i am sure their be many many more. The way they treat their customers should be the goal of all car dealerships. More

The sales associates were extremely helpful. Our salesman went over and beyond our expectations to accomodate our needs. My husband and I purchased two vehicles, a 2009 Tacoma truck and a 2010 Corolla in one went over and beyond our expectations to accomodate our needs. My husband and I purchased two vehicles, a 2009 Tacoma truck and a 2010 Corolla in one visit. We are very pleased with our experience. More

B rian was pleasant, not pushy and very helpful. We came in wanting a Prius, but due to backlog and long wait to get a relatively unique model we had spec'd, Briann helped us find another option Rav4 that m in wanting a Prius, but due to backlog and long wait to get a relatively unique model we had spec'd, Briann helped us find another option Rav4 that meets our needs with much better mileage than we were getting. More

This was the third Toyota Truck that I have purchased at Oxmoor Toyota and there is a good reason for that. Each time I have been there the staff have been great. I recieved a fair price for my trade and Oxmoor Toyota and there is a good reason for that. Each time I have been there the staff have been great. I recieved a fair price for my trade and feel like I paid a fair price for my new Tacoma, based on online research. They also had the best inventory in a 100 mile radius. I already new which truck I wanted, so the salesman didn't have to work to hard, but he was more then willing and he has been able to answer questions I've had in a timely manner via email. My wife will tell you that the best part of buying our new truck was that it didn't take all day to do the paper work...The new show room and service department looked great. I would strongly recommend Oxmoor Toyota to my friends and family. More

They did what they needed to in order to make their sale: but their level of manipulation and abusive sales tacticts are disgusting to me. I made it claer I was only looking. After a short test drive: whe but their level of manipulation and abusive sales tacticts are disgusting to me. I made it claer I was only looking. After a short test drive: where I really did not get a sense of how the car worked, the sales man started his pitch. After being treated like a stupid idiot, I started to walk out. The salesman apologized, stated he needed the sale, and asked what would make me stay. After a long drawn out negotiation; I agreed on the sale if we could finance through my bank. The salesman said he'd rather I finance through the dealership, but was fine w/my wanting to go through my bank. I went to see the dealer's finance guy: Ron Doak...the deal was horrible from here. Convieniently, the salesman was not avaialble to join us...when I began asking questions, the finance guy became annoyed and started to get louder. During our deal, he took a phone call from a friend about a party. I stated I was not happy with the numbers: amount to be financed was not was agreed upon w/the salesman. I was told, in a stearn voice, that the sale was final. I had already begun signing the contract, there was nothing he could do. I sat on the lot for about 10 mins....sick to my stomach....I walked back in, only to be told no one was availabe to discuss the contract with me. Reluctanly, I drove off the lot..and called back. I was told again: deal with it, the sale is complete.I expressed that I had concerns: The gas tank and trunk area were covered in dried mud....how could this have been missed on the 160 point certified inspection??(the dealership was preparing for Mario Lopez to arrive) I called Wed...the finance guy was off...the salesman wasn't available... I called Thursday and the finance guy began yelling at me over the phone...he intrrupted me, and called me stupid. He said he did not understand what I was having a problem with, as he explained everything to me. I told him I wasn't going to argue with him, I was just trying to understand the situation and that I would be back to the dealership later that da, or Fri. I went Friday, and spoke to the sales manager, the salesman, and the finance guy: nothing was accomplished: I was offerd $100 and told my lawyer had to talk to their lawyer: So, at "their" suggestion: I have spoken to a lawyer. I have filed a complaint with Toyota's National Customer Relations Center in Torrance CA; the Better Business Bureau, and the Attorney General....so far *** Stay away from this dealership: Especially if you are female *** More