P & W BMW
Pittsburgh, PA
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Awesome Service! Ryan was great help. He went thru my service detail throughly. I highly recommened anyone who is looking for great bmw service work in Pittsburgh area Ryan was great help. He went thru my service detail throughly. I highly recommened anyone who is looking for great bmw service work in Pittsburgh area. More
Customer is royalty Every member of the service team treats every customer, to my observation, as they would treat a respected family member. I enjoy seeing everyone at t Every member of the service team treats every customer, to my observation, as they would treat a respected family member. I enjoy seeing everyone at the dealership when I have service performed. And they never waste time. This team runs like a well oiled machine! BMW should be very proud of this dealership. More
P&W: Rock Solid Like the BMWs They Sell! For nearly three decades now, my wife and I have purchased BMWs from, and have had those automobiles serviced by, P&W Motors of Pittsburgh. During th For nearly three decades now, my wife and I have purchased BMWs from, and have had those automobiles serviced by, P&W Motors of Pittsburgh. During that time, regardless of whether we have interacted with the New Car Sales, Maintenance, Service or Colliosion departments, we have found the dealership to provide the highest, and consistently so, levels of professionalism and of customer service, and to do so with equitable, reasonable and competive pricing. From top to bottom, the entire organization is imbued with a "no challenege is too large, no request too small" and "can do" attitude. Customer satisfaction is the organization's mantra. Excellence is its DNA. We have found, in our dealings with P&W over these years, that the organizations takes a personal interest in its customers, recognizes the important role that its BMW product plays in its customers' lives, and strives to meet, and to exceed, its clients' requirements and expectations. Speed and efficiency are hallmarks of the services that it provides. P&W's facilities are spotless. Its service areas, new car sales floor, offices and customer waiting areas are immaculate and comfortable. The staff is clean cut, professionally dressed, and respectful. It is a pleasure to interact with all. More
Feedback Very decent customer service. Lovely environment. The technician who help me was Ryan wilh an excellent professional skills and fast action personalit Very decent customer service. Lovely environment. The technician who help me was Ryan wilh an excellent professional skills and fast action personality . I really love the the greeting persons . Everything was pretty cool . Love P&w BMW More
Over paid and dishonest Wife took car for oil change then they wanted to add more and more things when she told them no they sent home a list of things that need fixed (scare Wife took car for oil change then they wanted to add more and more things when she told them no they sent home a list of things that need fixed (scare tactic) when she got home I started looking at the invoice from December and noticed they did some I f the same services them but they charged more then and I feel it is because we had a 15% off coupon When I called to talk about it they said they would never do that and they have upgraded they computer system so they don't know why it is that way. More
Inspection, oil Change, full detail Everything was done as expected. Everything was spotless. Can not say enough great things about P and W BMW. Monthly detail special was a bargain. Everything was done as expected. Everything was spotless. Can not say enough great things about P and W BMW. Monthly detail special was a bargain. More
Excellent Service My service manager Ryan Garrity was extremely friendly and professional. He kept me updated throughout the process and made it an enjoyable one from s My service manager Ryan Garrity was extremely friendly and professional. He kept me updated throughout the process and made it an enjoyable one from start to finish. More
great sales experience Jason my salesman went above and beyond to make the sales experience easy and then went the extra mile to make sure the car was perfect prior to deliv Jason my salesman went above and beyond to make the sales experience easy and then went the extra mile to make sure the car was perfect prior to delivery. I’ve purchased many cars over the years and this was by far the best experience. More
Prompt, friendly service Called on a Wednesday and received my appointment of choice at 8am just two days later. I arrived early and they greeted me, took my car in and inspec Called on a Wednesday and received my appointment of choice at 8am just two days later. I arrived early and they greeted me, took my car in and inspected it. No issues. Everyone I dealt with from drop-off through payment was friendly and helpful. Love this dealership. More
Purchase of my new BMW 750 Always a pleasant experience at P and W BMW. Everyone is truly professional with their roles in acquiring a new car. I would highly recommend p Always a pleasant experience at P and W BMW. Everyone is truly professional with their roles in acquiring a new car. I would highly recommend purchasing a car at this dealership. More
