P & W BMW

Poor service after the sale I got a used 2015 750li, they put two new rims on the car, but as soon as I left, I noticed that the other two needed replaced also. When I went back I got a used 2015 750li, they put two new rims on the car, but as soon as I left, I noticed that the other two needed replaced also. When I went back, it was like “ who are you again?” I’ll never go back there, and I buy a new car every two years. A lesson learned More

Professional/Knowledgeable/Personable/Excellent follow up Pr Professional, knowledgeable, personable, excellent follow up, good listener, after car serviced review work done. From the time you pull into service Professional, knowledgeable, personable, excellent follow up, good listener, after car serviced review work done. From the time you pull into service area you are treated as a valued customer and it doesn’t matter type or price of the vehicle. More

WASTED TIME...but made up for it I was there for five hours...we made a deal...after all that we went through, they tried changing the deal at the last second!!! Was not happy ..went I was there for five hours...we made a deal...after all that we went through, they tried changing the deal at the last second!!! Was not happy ..went back...they said they were sorry...i said i still love 'the car'....they gave me a bunch of stuff...deal done More

Best experience Just leased a BMW X3 and can honestly say it was the best experience. I haven’t had many car buying experiences and was very apprehensive and a little Just leased a BMW X3 and can honestly say it was the best experience. I haven’t had many car buying experiences and was very apprehensive and a little intimated walking in to the dealership. David Teres and the P&W team made the entire process easy and stress free. Clearly customer service is the highest priority at P&W. All of my questions were answered. The numbers were exactly what I was quoted. They handled my trade in and made sure I was 100% satisfied with my new vehicle before driving off the lot. I am happy to join the BMW family and would highly recommend P&W. More

Great experience They took the time to find out what was important and didn’t try to push me into anything. Finishing the transaction was quick and easy. Their Gen They took the time to find out what was important and didn’t try to push me into anything. Finishing the transaction was quick and easy. Their Geniuses helped answer all of my questions as well. More

Excellent sales and administrative team. Team was very affable, knowledgeable and accomodating. The one negative was sourcing a car from other dealers which was a case of over promsing and un Team was very affable, knowledgeable and accomodating. The one negative was sourcing a car from other dealers which was a case of over promsing and under delivering. More

Great service Has a great buying experience here where the staff went FAR out of their way to make sure that my needs were met. I would absolutely recommend doing b Has a great buying experience here where the staff went FAR out of their way to make sure that my needs were met. I would absolutely recommend doing business with P&W! More

Came to pick up my M550 I ordered a 2018 M550 from Chris Lasko and his team. I am from NC. So buying a car out of state I thought would have been a difficult process but Chri I ordered a 2018 M550 from Chris Lasko and his team. I am from NC. So buying a car out of state I thought would have been a difficult process but Chris and his team made it quite enjoyable and very simple. I recommend this dealership to anyone looking for a car!!! More

Recall Poor customer service, excuses made. Poor mechanics. Stressful to deal with as a BMW owner. Will be going to a new dealer in the future. Poor customer service, excuses made. Poor mechanics. Stressful to deal with as a BMW owner. Will be going to a new dealer in the future. More

Sent Personal Financial Info without Consent I was looking @ purchasing a used vehicle from PMW . They received a $500 deposit & proceeded to send my Financial info to FOUR institutions WITHOUT M I was looking @ purchasing a used vehicle from PMW . They received a $500 deposit & proceeded to send my Financial info to FOUR institutions WITHOUT MY CONCENT ,while selling the car to someone else . I'm out $500, & my credit score took a MAJOR hit !!!! RUN RUN RUN RUN !!!!!!! The most incompetent people I have ever dealt with . I have called MANY times with no explanation, or resolution !!!! STAY AWAY FORM THIS DEALERSHIP!!!!!!!!! More