P & W BMW

Outstanding car buying experience. Friendly and experienced staff. Very responsive to all my needs. I would highly recommend this dealership. Friendly and experienced staff. Very responsive to all my needs. I would highly recommend this dealership. More

My car buying experience was excellent, although a little too much "I have to run this by my manager" too much "I have to run this by my manager" More

The professionalism of P&W BMW associates are excellent. I really appreciate their business and look forward to having them install the remote starter which was one of my first features requested. I really appreciate their business and look forward to having them install the remote starter which was one of my first features requested. More

I’ve bought 2 prior BMWs from P&W, but had the best experience with this one. The car is fantastic and Ed and his team were attentive and great to work with. I highly recommend them! experience with this one. The car is fantastic and Ed and his team were attentive and great to work with. I highly recommend them! More

I have been using this dealership for over 20 years and always had good service always had good service More

The experience was smooth and welcoming. From creating the specifications for the vehicle to placing the order and taking delivery. Enjoyed working with the P&W BMW team. the specifications for the vehicle to placing the order and taking delivery. Enjoyed working with the P&W BMW team. More

My 3rd car from these guys. Bill and Chris are great. I highly recommend buying from them. highly recommend buying from them. More

Very good service from Scott and the dealership. Smooth transaction. Fair deal. Very satisfied. Thanks transaction. Fair deal. Very satisfied. Thanks More

I purchased a 2018 M550i from P&W and have been disappointed with their service center and overall lack of communication. After having my car for only 2-3 months, the music began glitching when you disappointed with their service center and overall lack of communication. After having my car for only 2-3 months, the music began glitching when you played Spotify or Apple Music. It took about a month to get an appointment and they kept my car for 10 days to only call me and ask if I tried another iPhone cord. I brought in a new cord, and it still had the same issue. The service manager even tried their phone. The end solution was to move my case on to the ‘engineering department’ at corporate. It’s been over 3 months and I never received a call as promised. I called P&W 4-5 times to the point where the lady who answers the phone knows me. Every time she transfers me to Service Manager John Thompson or General Manager Mike Brown, neither answer or call back despite leaving several voicemails. I called BMW Corporate, and they too tried to reach out to the dealer and couldn’t get ahold of them. I just want to play music in my car with Spotify and it’s now to the point I can’t even get a call back. Having owned 3 other BMW’s, I wouldn’t suggest purchasing through this dealer. It’s very evident customer service isn’t their strong suit. More

Amber in the collision center is an excellent communicator and the techs did an excellent job for our 328d. We are currently doing a follow up for vibration that Amber is expediting. communicator and the techs did an excellent job for our 328d. We are currently doing a follow up for vibration that Amber is expediting. More