PB's Auto Village

I bought my 2008 tundra there, the truck is amazing, the service manager was informative and so helpful not like other dealers, the sales man was fantastic, he didnt make me feel like a paycheck. I loved th service manager was informative and so helpful not like other dealers, the sales man was fantastic, he didnt make me feel like a paycheck. I loved the experience. Totally recommend this place over and over again. More

Just purchased an F150 from them. Sales person really helped to find me the right vehical and financing. They had my truck ready when they promised. Love that you can have your truck serviced and inspe helped to find me the right vehical and financing. They had my truck ready when they promised. Love that you can have your truck serviced and inspected there as well. Very convienent...nice people to work with. They even had a nice dog there...my kids loved her! More

Great Toyota and the best price I could find within 150 miles. The web description was accurate for a change and they were very friendly and courteous, I didn't feel pressured at all. I also didn't get t miles. The web description was accurate for a change and they were very friendly and courteous, I didn't feel pressured at all. I also didn't get the run-around on pricing and hidden charges like some other places try to do until you ask. More

I was in the market for a SUV with low miles and a third row seat. I checked out PB's website and found a few that peaked my interesat so I drove up to NH. Upon arrival I was greeted by Brian Beattie owne row seat. I checked out PB's website and found a few that peaked my interesat so I drove up to NH. Upon arrival I was greeted by Brian Beattie owner and was offered cold bottled water or fresh coffee. He then showed me his cars and I found a Volvo X90 and Toyota Highlander that fit my decription. I drove both cars and and decided I liked the Toyota as it was a limited edition, woodgrain dash and all options with 36,000 miles. Brian put a dealer plate on this car I took it home to show my family in Andover, they loved it. I then swung by the Toyota dealership and pulled the service history from the VIN number and jut as I was assured by Brian it was maintained perfectly with no accidents. When I got back to PB several hours later I went back inside the dealership and we agreed on a price, filled out the appropriate paperwork and two days later the delivered the car to my house with with new MA plates, registration and inspection sticker. My overall experience was excellent! I've heard so many horror stories about used car dealerships but I strongly reccomend the drive to Hampton Falls to see PB Auto Village...I'm glad I did and will return for future purchases. Regards, Hank More

All I can say is Shaun is by far the most knowledgeable, friendly, caring salesman I believe Ive ever met. He took great care of my elderly parents that I sent down to see him. He went over and beyond being friendly, caring salesman I believe Ive ever met. He took great care of my elderly parents that I sent down to see him. He went over and beyond being a salesman and was more like a friend to them..And the rest of the people at PB'S Auto Village was fantastic as well, great people and the best prices in the New England area, And I did alot of price research online before sending my parents in for there 2008 Corolla..You guys are great thank you Bridges Family More

I bought a 2008 Toyota Tundra for my son and traded in my 2000 Lexus for a 2007 Mercedes SUV. The salesman Brian was a gentleman, showed me the carfax on both vehicles and offered financing and warranty. I'v 2000 Lexus for a 2007 Mercedes SUV. The salesman Brian was a gentleman, showed me the carfax on both vehicles and offered financing and warranty. I've had both vehicles for 6 months now with no issues. The cars were clean and well prepped at delivery. The dealership called me after 3 months to see how things were going, I plan to use them for general repairs to my car and my 4 kids cars. It's so great to find honest people so close to home. More

First of all, i'd like to comment on how incredibly clueless every person in the shop is about basic automotive knowledge, and how rude they ALL are. I called asking a simple question, "does it have a clueless every person in the shop is about basic automotive knowledge, and how rude they ALL are. I called asking a simple question, "does it have a limited-slip differential" and nobody could give me a straight answer, and said they would find out and call back. well, they never called back. I then called them again, and again they said they would call back. Nothing. I called a THIRD time and they said they assume so but there is no way to find out. i said to lift up the rear end and spin a wheel. they said they had no access to a lift, or even a jack. Isn't that strange? A car shop with no jacks or lifts. After the salesman lost his patience, i kindly ended the argument and he replied "K" and hung up on me. Also, they false advertised the price, mileage, and model of the car. All this place does is prey on innocent people with little automobile knowledge. Every single one of them seems to always be in a hurry, and in a lousy mood. I highly encourage everyone not to shop here, nothing but low-life thieves. More

The sales man Brian Wilson was very polite with lots of energy and was honest about the car I purchase, which was a 07 Honda Civic. Brian gave me so many details about the car and was informative on how it energy and was honest about the car I purchase, which was a 07 Honda Civic. Brian gave me so many details about the car and was informative on how it ran well and it would be perfect for my money worth . The owner Brian was kind and was informative with any car questions. He went through the step by step process on terms and financing. When I was in the dealer I felt welcomed and had a great experience. I would recommend this dealership to anyone who is looking for a used or new car. Overall of the experiance it was excellent. All of there cars are taken cared of and clean. Great services and great prices. More

I went to PB's Auto Village to look at a 2002 Ford Explorer. We took the car for a test drive and then drove to my mechanic so he could take a look. I was working with a very limited budget. There wer Explorer. We took the car for a test drive and then drove to my mechanic so he could take a look. I was working with a very limited budget. There were a few problems that my mechanic had found, but knowing what my budget was, Brian did all he could to get me into the car and still be within my price range. He not only said that the problems would be fixed before I purchased the car, but he gave me a 30 day warranty. I am extremely satisfied with my purchase and I would definately go back to PB's again. More

I found a vehicle listed on craigslist by this dealer that I was interested in so I emailed the dealership for more information as well as to ask them about my trade in. I received an email back telling that I was interested in so I emailed the dealership for more information as well as to ask them about my trade in. I received an email back telling me to bring my vehicle in for an appraisal. I drove over an hour that same Tuesday in my truck that gets 13mpg to check out this vehicle that I was looking to buy and to have the dealership appraise my truck to see what kind of deal we could make. After test driving the vehicle I was hoping to get some numbers to give me something to help me make a decision, but was told that they were too busy for that that evening and when I decided if I was definitely interested in the vehicle then they would go over my trade in then. I was a little annoyed because if I had known that they were not going to appraise my vehicle that day like they had stated in the email they would then I would have taken a vehicle better on gas to the dealership. Two days later, that Thursday, I returned to the dealership and again drove my truck over an hour. I test drove the vehicle again and knew that depending on what kind of deal I could make with the dealership I would definitely be interested in buying this vehicle. We sat down to start filling out the paperwork to see what the numbers were going to look like when I noticed the price on the paper was about $2,000 more than what the vehicle was advertised for on craigslist. When I brought this up to the gentleman I was working with he denied that the vehicle was ever listed that low. I reminded him of a conversation that we had just two days previously about the price which he also denied. He told me multiple times that I must have gotten this vehicle mixed up with another craigslist ad by this same dealership. At this point I was annoyed by the fact that I knew he was wrong and was lying to me so I decided this was no longer a dealership I was willing to work with and I left. Within the half hour I received an email stating that I was right and that his boss "after seeing what everybody else was selling them for had felt he had it priced too low and raised it this morning." It seems interesting to me that they raised the price even though they knew they had someone in the process of possibly buying the vehicle. I was extremely disappointed in the customer service here and felt that if they were truly at fault here and were going to finally acknowledge that then in order to gain PR and to keep my business they should have cut their losses and offered me at the original advertised price. They were obviously making a profit off it at that price anyways. I would never recommend this dealership to anybody. They obviously have very little consideration of their customers. More