Pacific Auto Center - Fontana

I went to this place to look for a truck I was so overwhelmed with all of the trucks that they had there no other dealers that I have been to in the last 3 months had as many as them super nice and v overwhelmed with all of the trucks that they had there no other dealers that I have been to in the last 3 months had as many as them super nice and very helpful my sale man was great the finance person Sal was so nice and so helpful with everything I was super happy when I left I well come back and let my friends know as will More

45 min. to find vehicle of choice. Good. But over three hours for paper work not good Overall experience good. hours for paper work not good Overall experience good. More

Pacific Auto Sales is an awesome dealership. The selections of trucks is outstanding. I found exactly what I was looking for and the price was right. Juan Is a very caring and passionate sales perso selections of trucks is outstanding. I found exactly what I was looking for and the price was right. Juan Is a very caring and passionate sales person. Jesse in finance is amazing. He explains things in a very professional manner. More

Great service! Really nice people. Car is in perfect condition. condition. More

Worked with internet sales Cameron is the man to use! They definitely have a huge selection of vehicles. They definitely have a huge selection of vehicles. More

We found a great truck here. They treated us well even with our very young grandkids along during a hot day. Huge selection of Trucks. with our very young grandkids along during a hot day. Huge selection of Trucks. More

Picked up a Ram 2500 Bighorn and was very pleased with the help and speedy service of Abner and Saul Gonzales. No surprises and straightforward👍🏼 the help and speedy service of Abner and Saul Gonzales. No surprises and straightforward👍🏼 More

I already made the deal and the price for the car then I was able to confirm the appointment, I drove 3 hours to get to the dealer, when I spoke with an associate he told me that his manager said that the o was able to confirm the appointment, I drove 3 hours to get to the dealer, when I spoke with an associate he told me that his manager said that the offer was already expired, I told him you would communicate to me at time to make the appointment so as not to drive 3 hours to get here More

They did a great job made it possible for me to drive away with my turbo diesel I always wanted thank you Anthony Landon Arbey and the rest of the crew away with my turbo diesel I always wanted thank you Anthony Landon Arbey and the rest of the crew More

Their service sucks. Their salespeople do not provide any information unless you pull their teeth about it and ask. Chayane was like a dead log and he would only stand around and then say "what's it gonna be information unless you pull their teeth about it and ask. Chayane was like a dead log and he would only stand around and then say "what's it gonna be?" THERE IS ZERO customer service- they just wanna know if you'll buy or not. They won't budge, not even a dollar on price even though their sticker price does not reflect the actual price of the vehicle. We were ready to buy when we walked in and they told us about thousands of dollars more for the truck for optional (not optional) installed features found in the truck that we cannot actually opt out of. When we pointed out that this is false advertising, they say "well the price on the sticker is the sales price but then there are these added features" wth??? If you cannot opt out of the added features then the sales price should include them already so as not to mislead customers! Dishonest business practice if you ask me! Then when the manager came to speak to us, Victor, he was a complete xxxxxx. I gently said that we would need to do more shopping as we are trying to stay within budget and he comes at my kids "well I have kids and I wouldn't wanna drag them around like you guys to shop some more so" xxx??? My kids are well behaved and even then is that a reason to drop over $40k on their crappy service and business for a truck with over 70,000 miles on it as it was? Their other sales dud was no gem. Julio kept saying he would follow up with us and he never did! Worse dealership experience we have ever had. They act like you owe them your money and clearly they do not care about providing any service or working with their customers. We will continue to spread the word so no one else takes their hard-earned money to this junk place. More