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Pacific Honda

Honolulu, HI

4.3
227 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

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Showing 227 reviews

February 21, 2018

used CR-V purchase Nice facility with very comfortable customer areas. The purchase process was very enjoyable; I will definitely recommend Pacific Honda to others who a More

by tlcg23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Feb 26, 2018 -

Pacific Honda responded

HI tlcg23, Thank you for your review. Pacific Honda is happy to know that their customers are having enjoyable car buying experiences. Thank you again for recommending us to your others. Please contact us if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

February 19, 2018

Excellent purchase experience Negotiation of my trade in and purchase price was great. Wes went back to the manager only twice. I got the price for the CRV I wanted and got a litt More

by Hawaii kai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Feb 19, 2018 -

Pacific Honda responded

Hi Hawaii kai, Thank you for your review. Pacific Honda is happy knowing that their customers are well taken care of and having a smooth negotiation process. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 18, 2018

Pacific Honda My lease was up so walked back into Pacific Honda and Wes Katekaru helped me into another lease. I went from a Odyssey to a Pilot and love it. Process More

by Sluke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Feb 19, 2018 -

Pacific Honda responded

Hi Sluke, Thank you for your review. Pacific Honda is glad that your lease went well under Wes' supervision. We are glad that we have return customers and hoe to see you again. Thank you, Edward Ing Marketing/Customer Relations Manager

February 10, 2018

The best service ever!!! Thanks so much for making my visit so easy! Coffee was wonderful, but Wes went far and beyond my expectations. His knowledge of the new car, his patie More

by Alohagold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the finance guy’s name, but his assistance was wonderful too!!!, Wes Katekaru
Feb 12, 2018 -

Pacific Honda responded

HI Alohagold, Thank you for your review on Pacific Honda's sales staff. Wes is a veteran sales consultant and has great vehicle knowledge as well as knowing how to treat our customers in a sales environment. Please contact Wes if there is any questions or concerns about your new car purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

February 07, 2018

Excellent service Mr. Luna help me find the perfect vehicle to fit my daily needs. Overall personnel were very friendly and helpful. I would definitely refer any of my More

by sulyburg32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Luna, Robert Clark
Feb 07, 2018 -

Pacific Honda responded

Hi sulyburg32, Thank you for your review. Pacific Honda appreciates our loyal customers and especially due to great sales experiences. Please contact us if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

February 05, 2018

Best car buying experience I ever had! I have been buying cars for 35 years, and this was the most pleasant experience to date. I enjoyed working with Jason. I very much prefer the laid bac More

by Helen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 06, 2018 -

Pacific Honda responded

Hi Helen77, Thank you for taking the time to review our dealership. Pacific Honda is glad knowing that out of 35 years this has been your most positive experience yet. Please contact Jason if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 05, 2018

AMAZING Very friendly and helpful service. Saw what I wanted online, called for pictures of the car and Jason was very fast to respond. When looking at the ca More

by Kaicaro7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 06, 2018 -

Pacific Honda responded

Hi Kaicaro7, Thank you for your review. Pacific Honda is happy knowing that our sales consultant Jason, helped make your car buying experience a memorable one. Thank you, Edward Ing Marketing/Customer Relations Manager

February 03, 2018

Amazing experience❤️ Everyone was very nice and welcoming and Wes the salesmen was very helpfully, he showed me a much of car that were in my price range and helped me get More

by Ariakamakana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Feb 06, 2018 -

Pacific Honda responded

Hi Ariakamakana, Thank you for reviewing Pacific Honda. We are glad that you had a wonderful experience finding exactly what you needed with Wes' assistance. Please contact him if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 02, 2018

new cars Good Service but it took a long time to deal and i didn't get a color i like , finally i got something i like on my new car, thank you for your servic More

by Jessica truong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Feb 06, 2018 -

Pacific Honda responded

Hi Jessica truong, Thank you for taking the time out to review Pacific Honda. We are glad you enjoy your new car due to Wes's customer care. Please contact us if there is any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

February 02, 2018

Bounce back off of a bad car buying experience We could not have came home with our dream family car without the help of Jason Jalayahay. Thank you for a great car buying experience! Prior to m More

by pmatias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 06, 2018 -

Pacific Honda responded

Hi pmatias, Thank you for your review. Pacific Honda is grateful to gain another loyal customer and that you had a great transaction. Please contact Jason or I, if there are any questions or concerns with your Odyssey. Thank you, Edward Ing Marketing/Customer Relations Manager

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