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Pacifico Hyundai
Philadelphia, PA
1,818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,818 Reviews of Pacifico Hyundai
May 21, 2015
Recall Experience Very easy to get to; very good customer service and service was done in the time allotted. I will continue to be a customer of Pacifico Hyundai and Very easy to get to; very good customer service and service was done in the time allotted. I will continue to be a customer of Pacifico Hyundai and will recommend to others. More
by ladyb2015
Employees Worked With
Steven Stepp, Frank (do not know last name)
May 20, 2015
Engine Bearing Problem/Engine Replacement This is my second car purchase at Pacifico Hyundai, and with this last experience, they will continue to have me as a customer. Pacifico and Hyundai e This is my second car purchase at Pacifico Hyundai, and with this last experience, they will continue to have me as a customer. Pacifico and Hyundai exhibited a true professionalism and understanding of what could have been disastrous for me in financial terms. Dennis Golden, Service Consultant, was extremely helpful and attentive to my car problem. He kept me informed of the progress of the engine replacement, as well as the rental car and loaner car they provided. I really had a nice experience with their customer service, that seems to be lacking in many other businesses, Thank you. More
by craigr
Employees Worked With
Dennis Golden, Chris Harmer, Glenn Kemery
May 20, 2015
Fast,Friendly and Well Done this dealership goes above and beyond to keep their customers happy, nothing is to big or small for them to take the time to remedy your problem. And this dealership goes above and beyond to keep their customers happy, nothing is to big or small for them to take the time to remedy your problem. And They do it with a smile and warmth, you can"t buy that with a a guarentee !! More
by lizzi143
Employees Worked With
Cliff Johnson
May 19, 2015
Overall great experience with Pacifico Hyundai Reggie Jefferson was extremely friendly, helpful and knowledgeable. He made the whole process of purchasing a new car less stressful. Overall, it wa Reggie Jefferson was extremely friendly, helpful and knowledgeable. He made the whole process of purchasing a new car less stressful. Overall, it was a great experience. More
by Kathy
Employees Worked With
Reginald Jefferson
May 18, 2015
Research before you purchase Purchased a vehicle then found the same vehicle (quoted vin#) I purchased on a website pacifico uses for $2000 less than purchase price. Took the mat Purchased a vehicle then found the same vehicle (quoted vin#) I purchased on a website pacifico uses for $2000 less than purchase price. Took the matter up with the general sales manager and after a hour or so conversation a settlement was offered and accepted. Therefore, check websites thoroughly because its possible for pacifico to advertise vehicle cheaper on the internet. More
by jltlove
Employees Worked With
jack, Jodi Delia
May 17, 2015
Patience two weeks prior to the purchase of my Mazda MX 3 my son had passed away of which I told Roy. The purchase took four days because I was only able to b two weeks prior to the purchase of my Mazda MX 3 my son had passed away of which I told Roy. The purchase took four days because I was only able to bear being away from my house for a few hours at a time. It was Roy's kindness and patience that got Mazda the deal. Roy did everything possible to make the experience free from the back and firths to the GM. And was sure to explain and show me everything about the car. I'm leasing the car and can only hope Roy is still there. I've also recommended Roy to 2 other people. More
by Cheryle Marchiano
Employees Worked With
Fran Cartafalsa, Roy Ruttenberg
May 16, 2015
my buying experience at Pacifico Mazda My car buying experience with Jodi was one of pure delight. Jodi and Mac took their time with me and made sure I was comfortable with the vehicle I w My car buying experience with Jodi was one of pure delight. Jodi and Mac took their time with me and made sure I was comfortable with the vehicle I was looking to purchase. I give Jodi and Mac a 5 star rating More
by highlanderowner
Employees Worked With
Jodi Delia, Mac Hirsch
May 16, 2015
I recalled a dental appointment before walking in I have spent the last 15 years living abroad, so the last time I bought an new car was in the late 90s. I already had the car selected and a loan appr I have spent the last 15 years living abroad, so the last time I bought an new car was in the late 90s. I already had the car selected and a loan approved, so I thought there wouldn't be any problems, smooth sailing, no bumps in the road, and other cliches along this theme. So I walk in to the showroom, prepped for battle but I get James Fisher, then Marc Lightsey, both are smiles and handshakes. This is not exactly what I had imagined. Surely, I thought this will fade and the car sales guy we all know will show up to rip me off. That guy never made an appearance. Marc and the staff at Pacifico knew more about the processing of my pre-approved loan than my bank reps did. I called the bank 3 times and got a different story about purchase procedure. Mr Lighsey told me different and understood why I would side with my bank of several decades. In the end, he was right and the bank was wrong. If I took parts of each bank call, then the bank could be right also, but each call to them just muddied the waters more. Anyway, Marc was totally cool, talking to me like I was on the playground again ready to fight little Johnny over nothing. He says, "After the house, the car is the next most expensive purchase, so it is expected." and "Studies have found that people would rather go to the dentist than buy a car". I guess these guys are sort of emotional counselors or something because I was ready to blow 30 years of sobriety over a car purchase. I wanted the old sales guy back, you know the one, he got your money, divinity, pride and all you got was a shiny new ride. That guy I understood. But instead, I got Marc Lightsey and Pacifico Hyundai. Thanks for the experience More
by MyNewKoreanCar
Employees Worked With
The guy in the back, chained to the dot matrix printer, filling out paperwork, James Fisher, Marc Lightsey
May 13, 2015
purchasing a new car Reggie did an awesome job from start to finish. I am a very picky person and everything has to be just right. Reggie was very patient with me and atte Reggie did an awesome job from start to finish. I am a very picky person and everything has to be just right. Reggie was very patient with me and attended to my every request. He never pressured or rushed me in any way. He drove me around on a rainy night to look at many, many cars and I actually ended up buying the very first car he showed me. The man is good. I highly recommend seeing him for your new/used/leased car purchase. Great dealership also!! I live a half mile from the Turnersville Auto Mall and they couldn't make the deal. Pacifico could!! Great service too. Love the lifetime engine warranty from Pacifico. Can't beat it. This review is for real and it is the first one I ever wrote for ANYTHING!! I had such a great experience with Reggie and Pacifico that I just had a write one. You guys have a customer for life! More
by BigD
Employees Worked With
Reginald Jefferson
May 11, 2015
Buying a new car I had a fabulous experience thanks to Jodi! She made it easy and as a first time buyer I did not feel taken advantage of in any way! I had a fabulous experience thanks to Jodi! She made it easy and as a first time buyer I did not feel taken advantage of in any way! More
by Cbean
Employees Worked With
Jodi Delia
