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Pacifico Hyundai
Philadelphia, PA
1,824 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,824 Reviews of Pacifico Hyundai
May 07, 2015
Marc Lightsey and his team My experience at Pacifico Hyundai was bitter sweet. Bitter because I wasn't sure what to expect knowing my credit score was not the best and that the My experience at Pacifico Hyundai was bitter sweet. Bitter because I wasn't sure what to expect knowing my credit score was not the best and that the people working there might look down on me. and sweet because I kept thinking maybe we will drive home in a new car today, our car was dying. When we first walked into the door,Steven Cromartie , a very pleasant man asked did we need any help, and then went to get a sales person for us. Out comes this young man,{Marc Lightsey}, with the biggest brightest smile with his hand extended to shake hands. At this point I felt like we were in good hands. I told him about my credit fears and he said that there were options for people with credit concerns. The whole time I was there , Marc was great, he kept me informed of every detail and was extremely polite ,professional and friendly even when I wasn't. He was always upbeat and gave eye contact when explaining anything to us. HE HAS TO BE ONE OF THE BEST EMPLOYEES Pacifico Hyundai has. I also met Cris Harmer who also was not only very Professional and Knowledgeable about my concerns, but he was comforting as well. He too gave great eye contact and lots of reassuring when he noticed I was still scared some. THANKS CHRIS FOR ALL YOUR HELP! Last but not least, we met Mr. Ed, the finance man was very friendly, he made us feel very relaxed and that was no easy task , because we were more afraid to go into his office then any other office not knowing what type of money questions he might ask. We now have a new SUV, and I still feel that my experience is bitter sweet. Bitter because we now have a car note to pay and sweet because WE MET MARC. THANKS MARC . YOU ARE AWESOME !! More
by shantell 3045
Employees Worked With
Chris Harmer, Steven Cromartie, Marc Lightsey
May 07, 2015
Service and repair I was treated like a human being.Prior to any repair work needed I was given an explanation of work to be done and a cost.Also,they did some warranty I was treated like a human being.Prior to any repair work needed I was given an explanation of work to be done and a cost.Also,they did some warranty work without me having to ask More
by spag,rick
Employees Worked With
Not sure
May 07, 2015
Service was excellent and I was treated great! Jack Kettell from financing was awesome! Reggie were great and he couldn't do enough for me:) I HIGHLY recommend both of them and I will be spreading Jack Kettell from financing was awesome! Reggie were great and he couldn't do enough for me:) I HIGHLY recommend both of them and I will be spreading the word More
by Alisa65
Employees Worked With
Jill Dawson, Reginald Jefferson
May 05, 2015
Awesome My experience was great. Mac was very helpful and worked with me throughout the whole process. He was very knowledgeable and walked me through the ent My experience was great. Mac was very helpful and worked with me throughout the whole process. He was very knowledgeable and walked me through the entire process of purchasing a new car. This was actually my second car purchased from Pacifico and I will definitely return and recommend them to everyone. More
by Cutie2006
Employees Worked With
Mac Hirsch
May 05, 2015
Thanks Mac for the nice experience with Pacifico Hyundai. Mac was some of the best Sales Representative I have had interaction with. He did listen carefully what we actually need and then showed us better int Mac was some of the best Sales Representative I have had interaction with. He did listen carefully what we actually need and then showed us better interesting options we could have if we could upgrade. He is very friendly, straightforward and very responsive. I would gladly recommend him to my friends. More
by Sathish
Employees Worked With
Mac Hirsch
May 02, 2015
Great buying experience Craig was great no pressure salesmen he got us a great deal on our 2015 Sonata . Would definitely buy a car from Craig and Pacifico again Craig was great no pressure salesmen he got us a great deal on our 2015 Sonata . Would definitely buy a car from Craig and Pacifico again More
by Rbasciano
Employees Worked With
Jodi Delia, Craig Myers
May 01, 2015
I only wanted white...... I had read good things about the Elantra and wanted to take a test drive. I was convinced and our salesman, ,Lamont Dean, was thorough, informative a I had read good things about the Elantra and wanted to take a test drive. I was convinced and our salesman, ,Lamont Dean, was thorough, informative and worked all day to find my white car. I got what I wanted at a great price. More
by Didi70
Employees Worked With
Lamont Dean
May 01, 2015
Excellent Salesman I was helping my mom find a car for lease and after I felt I wasn't getting the best deal from another dealership, I reached out to Pacifico Hyundai/ I was helping my mom find a car for lease and after I felt I wasn't getting the best deal from another dealership, I reached out to Pacifico Hyundai/ Mazda. They did give us a better deal over the phone so we went with them. Gregory Glascoe was the salesperson assigned to us and from our first introduction he was very upbeat and enthusiastic and a had a very positive energy. He was genuinely interested in making sure we had a great experience and that all our questions were answered. Most dealerships say they are all about customer service but few actually are. Gregory was outstanding and did everything he said he would. Everyone we came in contact with was pleasant and helpful. If I have anything negative to say its that the first person I'd spoken with (not Gregory) did not return my call in the 30-45 mins that he said he would, I reached out to him again after about 4/5 hours...it was the end of the month so things could have gotten busy but still felt that he could have gotten someone to call to let us know he hadn't forgotten about us.....but all in all it was a great experience and I highly recommend this dealership and Gregory in particular. More
by Mom and Daughetr
Employees Worked With
Cynthia Crum, Cliff Johnson, Gregory Glascoe, Lisa Jensen
April 29, 2015
Quick and painless I wanted a vehicle and bought one. Greg and Jason were instrumental in the process. I can't recommend more: no pressure, just great service. I wanted a vehicle and bought one. Greg and Jason were instrumental in the process. I can't recommend more: no pressure, just great service. More
by author
Employees Worked With
Jason Oquendo, Gregory Glascoe
April 27, 2015
excellent customer service Lamont was terrific, took the time to help us find the vehicle we really wanted, knew each vehicle's details and was informative about the best deal a Lamont was terrific, took the time to help us find the vehicle we really wanted, knew each vehicle's details and was informative about the best deal available to us More
by tommyboy
Employees Worked With
Lamont Dean
