
Pacifico Hyundai
Philadelphia, PA
Filter Reviews by Keyword
By Type
1,818 Reviews of Pacifico Hyundai
Best Finance Guys Thanks Ed Dunning for all your help with buying my vehicle and for also helping me to get my refund on the GAP Coverage when I paid off my auto loan. Thanks Ed Dunning for all your help with buying my vehicle and for also helping me to get my refund on the GAP Coverage when I paid off my auto loan. Your the best!!! More
Excellent Service Dealing with the salespeople at the dealership was excellent. I felt welcomed and the price was great! I felt no pressure to purchase a car that I was Dealing with the salespeople at the dealership was excellent. I felt welcomed and the price was great! I felt no pressure to purchase a car that I was not interested in. I got the car I wanted! More
GREAT SERVICE Extremely courteous and patient with me and my crazy 3 year old, would definitely recommend to a friend! My daughter left her favorite toy in the lot Extremely courteous and patient with me and my crazy 3 year old, would definitely recommend to a friend! My daughter left her favorite toy in the lot and he even made sure we got it back safe and sound! More
Best experience ever! I would highly recommend Pacifico Hyundai and the entire Pacifico Auto Group to my friends and family. I work in a similar environment where the cust I would highly recommend Pacifico Hyundai and the entire Pacifico Auto Group to my friends and family. I work in a similar environment where the customer is the most important person to the business. The customer wants to feel valued and appreciated. I will say I feel that way after purchasing a car from Pacifico Hyundai. My experience began with a visit to have my 2007 Madza CX-7 serviced by Pacifico Mazda. They performed the diagnostics and provided me with an honest evaluation of the car, what repairs would cost and the likelihood that I may need to look for a new car in the future. I appreciated the honesty they showed. I then started looking for a new car. I had a previous buying experience at Pacifico Ford many years ago and felt that this dealership was the best fit for me. I researched various cars and settled on a Hyundai. I had been in contact with a representative of Pacifico via the internet but when I arrived he was not available. I was greeted by Greg Glascoe who sat with me, listened to what I was looking for in a Hyundai. He found 2 cars that met my expectations. While Greg was getting the cars ready for the test drive, one of the sales managers, Jerry DeMary came over and introduced himself, explained everything, asked questions and thanked me for coming in. Greg returned and off we went on a test drive of both cars. He explained the features and benefits of each car and the differences. Once we returned the show room, there was no pressure. Everything was explained and broken out in easy to understand terms. They worked with me, answered my questions and still no pressure to buy. When I walked in I was not expecting to walk out the same day with my new car, but I did. They evaluated my trade, arranged the financing and I left driving my new 2017 Hyundai Elantra. The whole process from the time I walked in to the time I left took about 4 hours. I had brought my brother along to help with the process and he was highly impressed with how smoothly everything went. When I returned to finish up paperwork 2 days later, I was again treated professionally by Ed Dunning in Finance. He explained my options. There was no pressure. Again another great experience. The sales manager, Jerry even remembered my name when I stopped back to drop off my keys for the Madza. That small thing makes a difference when you deal with the public. I would highly recommend, Greg, Ed and the whole Pacifico dealership. And when I am ready for another car, this is where I will go. More
Jodi is excellent at her job!!! Jodi is excellent at her job and I had a great experience at Pacifico Hyundai. She is not only friendly and funny, but makes the car buying process s Jodi is excellent at her job and I had a great experience at Pacifico Hyundai. She is not only friendly and funny, but makes the car buying process so easy. She even bought me an ice cream on a hot day while I was sitting there waiting for paperwork to process. I'd highly recommend buying a car from Jodi. She is very good at what she does. More
Wonderful experience My sales experience here was fantastic! It is clearly evident that the staff care about the customers. Susan Timpe was great--very helpful & knowledg My sales experience here was fantastic! It is clearly evident that the staff care about the customers. Susan Timpe was great--very helpful & knowledgeable--I would never have guessed she was new to the dealership. My husband bought a Tucson at Pacifico in 2013 and our experience was also great back then. Chris Harmer remembered us when he saw us and also took great care of us. I often am responsible for bringing my husband's car in for service--can't say enough good things about the service department here either. One of the main reasons I chose to get a Sonata was Hyundai's excellent warranty but the reason I chose to purchase from Pacifico again was knowing that I would continue have a wonderful service experience after the sale. Highly recommend Pacifico Hyundai--really can't say enough good things! More
Exceeding My Expectations: Susan Timpe Susan wa svery helpful with my car shopping experience. She introduced herself within a few minute of my perusal of the inventory of vehicles on the Susan wa svery helpful with my car shopping experience. She introduced herself within a few minute of my perusal of the inventory of vehicles on the lot. She offered her assistance to provide any additional information or details of the available vehicles. I told her I was short on time Within a few minutes, I had found a car of interest. Just as quickly, Susan had keys and dealer plate available and permitted me the opportunity of a test drive. I left the dealership to continue my on-going car search. After a total of 11 dealerships & four private-party sales, I returned to Susan and purchased. I found that Pacifico Auto Group had an extensive and diverse variety of vehicles, a well equipped facility, a very professional staff and a solid track record for customer service. I experienced all these attributes from my first visit and conversation with Susan. I'm very pleased with my purchase and intend to recommend Pacifico Auto Group to any potential car shoppers that I meet. Thanks Susan More
2013 Ford Edge Jodi Delia and Jack Kettel helped us find our perfect vehicle! We love our new Ford Edge! Couldn't thank them enough! Will definitely recommend them t Jodi Delia and Jack Kettel helped us find our perfect vehicle! We love our new Ford Edge! Couldn't thank them enough! Will definitely recommend them to EVERYONE!! More
Love My Hybrid! Jodi was great! She explained all aspects of my car to me and worked with my insurance to guarantee that I could drive out of the lot that same day in Jodi was great! She explained all aspects of my car to me and worked with my insurance to guarantee that I could drive out of the lot that same day in the new hybrid! More
Great place to buy a car Great place great employees especially Jodi Delia!!! I've been to other places but came back to Pacifico they are the best for car buying and service Great place great employees especially Jodi Delia!!! I've been to other places but came back to Pacifico they are the best for car buying and service department. More