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Pacifico Mazda
Philadelphia, PA
1,099 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,099 reviews
May 01, 2026
Dirty bait and switch sales tactics. We came to look at a for escape and he told us its unsellable and tried to push us into a sedan. Told him I want an suv and told me they dont have an We came to look at a for escape and he told us its unsellable and tried to push us into a sedan. Told him I want an suv and told me they dont have any others at that price. I informed him they do and he went to look for it. After 30 minutes waiting he comes back saying someone has a deposit down on it. The jeep is still up for sale on their website. Likely to bait more people in just to scam them as well. *update* General manager called me and told me it is just my opinion that it was a bait and switch. then changed the story that the 2nd SUV was also unsellable that it also had a transmission issue. wouldn't even offer to match my budget for something they had that was in working condition to fix the stain they left on their own name. Even informed him another salesman told me that other salesman there tell little white lies to make the sale and he got defensive. either way if it was bait and switch or this dealer is that incompetent that they list cars without doing a thorough inspection 1st before listing them for sale instead of putting a (call for pricing) so the salesman can discuss the truck before a customer wastes their time driving there shows the level of care they take in their products and towards their name. Stay away from their used inventory!!! More
by JesseS
Employees Worked With
April 29, 2026
Emily was great to work. She took into consideration what we were looking for and didn't pressure us into something we didn't want. She took into consideration what we were looking for and didn't pressure us into something we didn't want. More
by c.bryan31
Employees Worked With
April 22, 2026
Everyone was extremely pleasant to work with! 10/10 experience! Would recommend Dylan, he was a pleasure to work with. 10/10 experience! Would recommend Dylan, he was a pleasure to work with. More
by rachael.hilden
April 15, 2026
Emily and the staff at Pacifico Mazda were great! They were super attentive to my requests and not too pushy in trying to make a sale. And they even stayed late on a Monday to help me finalize my pur They were super attentive to my requests and not too pushy in trying to make a sale. And they even stayed late on a Monday to help me finalize my purchase. More
by rbiletz18
April 08, 2026
Dylan was absolutely amazing to work with! Easiest yes to the cx-50! Loving it so much so far! Easiest yes to the cx-50! Loving it so much so far! More
by haleyafaragher
Employees Worked With
April 07, 2026
Very nice facility and Dylan was very helpful and caring! I’d shop here again! I’d shop here again! More
by None
Employees Worked With
April 03, 2026
Dylan provided amazing service in my vehicle purchasing experience. He was friendly, knowledgeable and very accommodating. I highly recommend buying your new car from Pacifico Mazda and working with Dylan. experience. He was friendly, knowledgeable and very accommodating. I highly recommend buying your new car from Pacifico Mazda and working with Dylan. More
by Shane Mazda
Employees Worked With
March 24, 2026
The buying experience was stress free. Dylan and Mike were both professional and organized which made things go smoothly. Dylan and Mike were both professional and organized which made things go smoothly. More
by amyd14
