Pacifico Mazda

Susan Tempe I hope that's how you say her last name I think So I gave the reason why I gave them a five star rating because everyone was so helpful when I was getting my car I mean they help me set up my blue So I gave the reason why I gave them a five star rating because everyone was so helpful when I was getting my car I mean they help me set up my blue link you know I may may help me with everything you know help me set up my Bluetooth for me not only Susan but all of the sales people at Pacifico with that help me with the prom the head while I was setting up my senses you know for blue link that's where are you More

My Umpleasant experience-Please read My experience with Pacifico Mazda was certainly an unpleasant experience and I left highly disappointed and quite sadden by the fact that Jodi Delia a My experience with Pacifico Mazda was certainly an unpleasant experience and I left highly disappointed and quite sadden by the fact that Jodi Delia and her manager Brian Green were unwilling to work with me in purchasing the CX-5 Touring. First and foremost I had originally requested my sales person to be Lamont Dean as I read his reviews and was also comfortable with the fact he had 20 years experience. I was in contact with his Internet Sales assistant Cynthia Crum in which her and Lamont sent me several back and forth emails confirming my needs in a car as well as confirming my appointment with LAMONT DEAN. I had even called the day of to confirm my appointment and Jay which I believe is the manager said it was ok. When I arrived to the dealership with my boyfriend and his mother who I may add were potential car buyers as well; I was greeted by sales associate Jodi Delia. I stated that I had an appointment with Lamont Dean, and I was told that Lamont took a personal day off and she would be able to assist me. I was a bit peeved, however, when seated at her desk I asked her why no one told me that I was NOT meeting with Lamont. Jodi smiled and did not answer my question and stated she is here now and she can help me just as well. After traveling from Northern New Jersey I figured I might as well work with her. The profiling and test driving experience was fine. It confirmed why I wanted to purchase the 2016.5 CX-5 touring. Jodi was engaging and accommodating in that sense. However, once we got to discussing the price there really was no engagement. I was shown the numbers and my boyfriend and I did not agree with the sale price number given and asked Jodi to work with us and meet us in the middle disclosing a counter price. After all the #1 reason why people dread going to the car dealership is because of the negotiation process. Which there was none! Jodi's manager Brian Green came to speak with us where I was under the impression he would be more flexible with the stated price, however, he was not. Instead he stated that the price given was the lowest price he would go and showed us different websites etc. In which I was uninterested. However, since he was into showing me websites I showed him a website of a competitor dealer site that had the price of the same car much less expensive than what he was offering. I asked the manager again if this was the lowest price he was willing to go and he agreed it was. I was hoping that day to walk out the dealership completely content with my purchase price and driving off the lot with my new car. Instead 3 potential car buyers exited the building extremely unhappy. More

Great buying experience! I had a great experience at Pacifico! Jodi Delia made everything so easy. She is knowledgeable in the process and wasn't pushy . Thank you JODI! I am I had a great experience at Pacifico! Jodi Delia made everything so easy. She is knowledgeable in the process and wasn't pushy . Thank you JODI! I am so happy with my CX5 and thanks to you and team Pacifico who it made the process so easy! Thank you! More

Excellent Experience No pressure, nothing but helpful, and a fair price. What more could you ask for. Greg and the sales team were great! I would definitely go back. No pressure, nothing but helpful, and a fair price. What more could you ask for. Greg and the sales team were great! I would definitely go back. More

best experience ever Lamont Dean and Jason Oquendo worked as a great team to match me up with a car that suited me personally and financially. They helped me to get out of Lamont Dean and Jason Oquendo worked as a great team to match me up with a car that suited me personally and financially. They helped me to get out of my 1998 Dodge neon and into a 2014 Mazda and I am loving it:). More

Very pleasant experience Was introduced to Jodi upon entering the dealership and worked with her throughout the entire purchasing process. She gave useful advice and even dis Was introduced to Jodi upon entering the dealership and worked with her throughout the entire purchasing process. She gave useful advice and even discouraged going with a higher priced vehicle that didn't fit our needs, which was a big plus to see. Cynthia helped me work on getting online pricing for different options and Brian helped get my old Mazda turned in for a decent price. Bonus: after I purchased the new vehicle (CX-5) and drove home, I realized my sunglasses were still in my old car's visor. Jodi went over to another building, found my car, picked them out and held them until I was able to get them the following week. Things like that go a long way and I would recommend Jodi and the dealership to any who wanted to purchase. More

Go to roy Roy was excellent explained the cars i was interested in very well to me. Helped me save money and got me a great price. Amazing guy right here will b Roy was excellent explained the cars i was interested in very well to me. Helped me save money and got me a great price. Amazing guy right here will buy all my cars from pacifico mazda. Put me in a wonderful car More

If your in the market for a car see Jodi We absolutely loved Jodi, she was the best!!!! She was upfront and honest and answered all the questions that we had. She is very knowledgeable not We absolutely loved Jodi, she was the best!!!! She was upfront and honest and answered all the questions that we had. She is very knowledgeable not to mention she was the sales person of the year! More

Mazda Buying Made Easy Gregory Glascoe and the finance team did a great job with my trade in and purchase just in time for Christmas! Would recommend him to anyone. Thanks Gregory Glascoe and the finance team did a great job with my trade in and purchase just in time for Christmas! Would recommend him to anyone. Thanks More

Good dealership! Just brought a Mazda 3 from them. Cynthia gave me a price by email & they stuck to the quote. Reginald was very helpful too. Did not try & push me to Just brought a Mazda 3 from them. Cynthia gave me a price by email & they stuck to the quote. Reginald was very helpful too. Did not try & push me to buy additional features such as gps, extended warranty. Very friendly people & try to make car buying experience as painless as possible. I was in a hurry to buy a car & they understood it. I am not giving it 5 stars because my new car was not properly cleaned (just minor dirt) & the whole process took me 4 hours to drive out with the car. Overall I would still recommend them ! More