Pacifico Mazda

Mike Conahan = Very Good Salesman My new Mazda 3 6-speed = GREAT! Mike was very easy to deal with, not too pushy and didn't try to B.S. me. He brought in the specific car I was look My new Mazda 3 6-speed = GREAT! Mike was very easy to deal with, not too pushy and didn't try to B.S. me. He brought in the specific car I was looking for & I got a fair deal on both the new car & my Hyundai trade-in. So Mike gets 5 STARS. Jason Oquendo was also very nice and explained extended warranty options clearly. 5 STARS for him, also. However.....The face of the organization is the voice answering the phone and they leave much to be desired. It was obvious that one of these girls does not care about the person on the other end of the line. I was dumped into voicemails multiple times until I almost got rude. The people answering phones need to know Who is not working that day & tell the caller, Just because they are in a different building is not an excuse to not know who is on the roster on a given day. More

Mazda 3 pruchase It was easy working with Ed on my new Mazda 3 purchase. He was attentive, patient, wasn't pushy and had good product knowledge. When the time co It was easy working with Ed on my new Mazda 3 purchase. He was attentive, patient, wasn't pushy and had good product knowledge. When the time comes, I'd buy another car from him. More

Excellent Sales Reginald Jefferson was a A-Plus sales rep for me. He was professional and knowledgeable while assisting me with my decision and purchase at Pacifico M Reginald Jefferson was a A-Plus sales rep for me. He was professional and knowledgeable while assisting me with my decision and purchase at Pacifico Mazda in Philadelphia. More

Customer service is the best They are ready when you arrive for your appointment and you are in and out. Staff is well trained and helpful. Will answer any questions you might h They are ready when you arrive for your appointment and you are in and out. Staff is well trained and helpful. Will answer any questions you might have no matter how simple question is. Clifford and Lisa are a joy to work with. Lamont is a good example of what a salesman should be like. Answers all your questions and let you know what you need to do in order to make a deal work. He goes the extra mile to explain the vehicle you're buying, how to financing will work and answer questions about the vehicle you picked I liked the fact that if he does not have an answer he will tell you ,but then go find the answer for you More

Great Customer Service The office staff were very pleasant and knowledgable when helping me with my recall questions. I had a great experience and will return some day. The office staff were very pleasant and knowledgable when helping me with my recall questions. I had a great experience and will return some day. More

Very helpful and worked with me ill always stay with Mazda Helpful, worked with me to stay in my budget , the whole staff was very nice and also fast service , my salesman explained everything to me perfect Helpful, worked with me to stay in my budget , the whole staff was very nice and also fast service , my salesman explained everything to me perfect More

Don't frighten clients with poorly worded e-mails Every contact and service with Pacifico has been excellent except for one e-mail message I received a few days ago. It was a depressing notice which Every contact and service with Pacifico has been excellent except for one e-mail message I received a few days ago. It was a depressing notice which made me think there was a Mazda recall. It indicated it was very important I come in for service (and this was four days after I had four-month service by your service department. Whomever sends out the notices should be careful of the wording used and to be sure of the client's service record before sending notices. Martin Brown More

Our experience. Jodi was very helpful and tried to make sure all our needs were meet, I also was glad she made sure that to shared credit with our original salesman w Jodi was very helpful and tried to make sure all our needs were meet, I also was glad she made sure that to shared credit with our original salesman who was unavailable when we returned. I forget his name but we liked him very much and is the reason we returned to your dealership. More

#1 in my book! I've been dealing with Pacifico now for some years and they never let me down. From the service department with Clifford Johnson, who is #1 in custome I've been dealing with Pacifico now for some years and they never let me down. From the service department with Clifford Johnson, who is #1 in customer service, the sales department with Reginald Jefferson, who was excellent and professional and Jason Oquendo the business manager, who was on point with the financing. Pacifico is simply the best place to purchase a car. More

Just there for a check up Cliff is THE best! Cliff explains everything so you always know what's going on! Mazda really takes care of their customers.... Coffee and pretzels wh Cliff is THE best! Cliff explains everything so you always know what's going on! Mazda really takes care of their customers.... Coffee and pretzels while you wait and free bbq the day we were there, too! Thanks! More