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Paddock Chevrolet - Service Center

Kenmore, NY

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64 Reviews

64 Reviews of Paddock Chevrolet - Service Center

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March 26, 2018

Dissapointed. My complaint is simple. Nobody was or is getting back to me. I'm being ignored. Now my 6 month warranty is up. I have a laundry list of issues from my More

by Dissapointed
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Acosta. 3 different managers.
March 21, 2018

Just an inspection Went to get inspection 2017 terrain my car had no scratches whatsoever it took less than an hour but I notice scratches on side of my car and need air More

by Kimberly C Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paddock Chev Delaware in Kenmore
March 21, 2018

Outstanding service I had a oil leak with my c hevy equinox and had it at west herr for 6 weeks but dealing with them and GM was a waste of time. They would not honor m More

by bubba0975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service dept.
December 23, 2017

Some of the very best customer service in Western New York. From start to finish I was kept informed of progress on my car. Very detailed in explaining service that was completed. They were totally interested i More

by Satisfied Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carapetyan
December 21, 2017

No help after unable to perform a firmware update I have gone to Paddock Chevrolet for service many times and have always been treated courteously and honestly. This service appointment was for a fir More

by willroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina
December 20, 2017

Service tech Mark was very friendly & helpful The service tech, Mark, that worked with me was very friendly and helpful. I was also happy with the shuttle service driver. It was so nice to be ab More

by lisastelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
December 19, 2017

Excellent Arrived early for my scheduled appointment and was serviced immediately. Service representative was polite and professional. Paddock Chevrolet treats More

by Harold Horvath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (service representative)
December 16, 2017

PADDOCK SERVICE We have dealt with many Dealerships over the years. The Paddock service people from the time you pull up to their service doors until you pick up you More

by doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Merissa
December 13, 2017

Totally satisfied with Paddock service Was greeted by Aubrey, who quickly explained how plastic tab broken on lift gate light. She replaced it in very short time. I was very satisfied with More

by supertrax123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey
December 06, 2017

Very satisfying. I always few comfortable when I go there. I've been dealing with this dealership since 2008, I have always received nothing but the best service. More

by Ray113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey
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