Paddock Chevrolet - Service Center

Great service Great service. My car was in a service for check engine light. The next morning, my car is ready. The shuttle driver was great too. Great service. My car was in a service for check engine light. The next morning, my car is ready. The shuttle driver was great too. More

Great Service As always, when I brought my Trax in for a scheduled oil change I was greeted by friendly people. I was in and out before the time they said which wa As always, when I brought my Trax in for a scheduled oil change I was greeted by friendly people. I was in and out before the time they said which was an hour. I like the service I receive here at Paddock. More

service they are the best of what they do!!they are friendly and helpful, also they give you the right answers to any question you may have. they are the best of what they do!!they are friendly and helpful, also they give you the right answers to any question you may have. More

Trouble-shooting apointment I was given an appointment the same day I called (a Monday), due to a one-time problem I'd had starting my car the previous Saturday. Although I had t I was given an appointment the same day I called (a Monday), due to a one-time problem I'd had starting my car the previous Saturday. Although I had to leave my car overnight for the proper testing to be done, I was given a loaner to use. The service advisor (John C) was extremely professional in person, and kept in touch with me over the phone with status updates. Although no specific cause for my car's problem could be determined, I felt like it was investigated thoroughly. John gave me some general tips to help prevent the problem from happening again. Very satisfied with the service I received! More

Brakes for my Silverado I took my 06 Silverado to Paddock to have the brakes evaluated. I knew there were problems and wanted them to let me know the status and hopefully re I took my 06 Silverado to Paddock to have the brakes evaluated. I knew there were problems and wanted them to let me know the status and hopefully repair them. well I was floored by the astronomical estimate, more than $1500 for both the front and back. Well I knew I could get them done for much less somewhere else so I told them don't bother I'll pick it up. yeah I know, why didn't I take it there first? Anyway, the next day I take it to the other shop, get the brakes done for less than half of what Paddock wanted for the work. When I picked it up, I was informed that they had a xxxx of a time getting the wheels off. The lugs are supposed to be on at around 100 ft-lbs, but the pneumatic wrench capable of 700 ft-lbs couldn't budge them. They needed to use a 6 foot long pipe and a breaker bar to loosen each and every lug. So this was a big F YOU from Paddock to me for not letting them do the overpriced job. They probably thought I was going to do it myself and would give up when I couldn't get the xxxx wheels off. I will never give these xxxxxxxx a penny of my money and I recommend you all stay far away from them. They are overpriced and unscrupulous... find a shop you can trust and never go to Paddock. More

Excellent service every step of the way! From the scheduling of the appointment, the ease of drop off, the friendly shuttle service, great communication throughout the day, and the efficiency From the scheduling of the appointment, the ease of drop off, the friendly shuttle service, great communication throughout the day, and the efficiency at pick up - everything was great! I didn’t feel they were trying to upsell me at any point and they explained my repair needs clearly. Fantastic! More

Inspection visit Very good experience. Everyone is very friendly. I like how they keep me informed on what my car needs in maintenance and will give me a ride home and Very good experience. Everyone is very friendly. I like how they keep me informed on what my car needs in maintenance and will give me a ride home and back when the work needed will take a long time. Very very happy with your dealership. Thank you. More

Excellent service Personable service from John C.., whom I worked with to service my 2016 Camaro 2SS. He was able to find and fix the main problem. Personable service from John C.., whom I worked with to service my 2016 Camaro 2SS. He was able to find and fix the main problem. More

And fast and courteous A lot faster than what I expected and very courteous and knowledgeable I was also shuttled back home and picked up when I called and the price that A lot faster than what I expected and very courteous and knowledgeable I was also shuttled back home and picked up when I called and the price that I was quoted was right in line with all the other stores that I inquired , With peace of mine that a reputable shop was doing the work. More

in for service They got us in very quickly but could not find the problem . We did get a loaner vehicle and when we went to pick it up the next day . We were told di They got us in very quickly but could not find the problem . We did get a loaner vehicle and when we went to pick it up the next day . We were told did not hear the problem and when it does it again to bring it back in. This is frustrating as the noise does not happen all the time. The service manager was absolutely GREAT to work with he was understanding and apologizing. I am frustrated because the problem could not be corrected, NOT his fault . More