Page Honda of Bloomfield - Service Center
Bloomfield Hills, MI
186 Reviews of Page Honda of Bloomfield - Service Center
This is the ONLY Dealership I work with since the 90's! I've worked with Andy & Rick... and for years, now, with TJ, Christina, Jordan and Roz and Ryan in Service; and Bob Straub in Sales. Dedicated, Carin I've worked with Andy & Rick... and for years, now, with TJ, Christina, Jordan and Roz and Ryan in Service; and Bob Straub in Sales. Dedicated, Caring, Committed to their Work~ but, importantly to Customer Satisfaction & Safety. More
The *only* place I take my Element for service! The entire service staff, led by TJ, are professional, dependable, and fair. If you care about your Honda, I would definitely recommend Page Honda Servic entire service staff, led by TJ, are professional, dependable, and fair. If you care about your Honda, I would definitely recommend Page Honda Service! Two thumbs up!! More
Bought my first honda from this dealership in 1995. Then bought my second from them. Great service friendly personnel always go that extra mile for you. bought my second from them. Great service friendly personnel always go that extra mile for you. More
I took my car into this dealer for first oil change. I was immediately greeted by Chris Cannizzaro. He was polite, welcoming, capable, and efficient. was immediately greeted by Chris Cannizzaro. He was polite, welcoming, capable, and efficient. More
I have been having our 3 Hondas serviced at this dealership since new. That has been 11 years....and always a 5 star experience. Ryan in the service write up area is very knowledgeable. I also ha dealership since new. That has been 11 years....and always a 5 star experience. Ryan in the service write up area is very knowledgeable. I also have worked with TJ over many years when he worked in the write up area and is now the service manager and does a fantastic job. Bill R is my go to mechanic for all work on all my Hondas! More
Maintenance B, Oil change on July 31, 2020 GREAT JOB, GUYS! I have bought two Honda Accords from this dealership out of the three I have owned. Ron S. in sales is delightful, and T.J., Ryan, and everyone in ser I have bought two Honda Accords from this dealership out of the three I have owned. Ron S. in sales is delightful, and T.J., Ryan, and everyone in service is awesome! I have always had a positive experience here for 23 years with multiple dealer owners. I highly recommend Page Honda. They made me feel very comfortable with their excellent safety standards during COVID-19. They are terrific! More
Terrible experience with service! Never had a bad experience with a Honda dealer until now . Over charged for an oil change and tire rotation. Car is now experiencing loud vibration they are refusing experience with a Honda dealer until now . Over charged for an oil change and tire rotation. Car is now experiencing loud vibration they are refusing to admit responsibility! I will not be returning! More
Unethical Service Department My son has taken his vehicle here 2 times since moving to MI. Prior to that the vehicle was serviced at a Honda dealer in Minnesota. Page Honda has r My son has taken his vehicle here 2 times since moving to MI. Prior to that the vehicle was serviced at a Honda dealer in Minnesota. Page Honda has recommended unnecessary work like 1) Valve adjustment, even though the vehicle had Maintenance minder 4 service (inc. valve inspection) at the MN Honda dealer 6 months ago and the MN dealer didn't recommend valve adjustment (he told the service person this), 2) FIS (Fuel Induction Service), even though most cars don't need this (google it) and the MN Honda dealer has NEVER recommended this service to me over the life of several cars up to about 200k miles, and 3) this dealer doesn't let you select Maintenance Minder 1 (Tire Rotation) on their web site. They only have Tire Rotation and Balance, apparently so they can charge more money. The MN Honda dealer has never recommended a Tire Balance to me, and I've never done a tire balance except when the tires are new. Tom @ CarTalk says this: "By and large, tires stay balanced. And if the balance goes off for any reason, you'd probably know about it because the car would shimmy or vibrate, particularly at higher speeds." This behavior is unethical - avoid this dealership! More
Terrible customer service. Dishonest. A number of problems with service at this dealership. Waited for extensive period of time for my oil change. (Had an appointment, was told it will tak A number of problems with service at this dealership. Waited for extensive period of time for my oil change. (Had an appointment, was told it will take 45 min to an hour. An hour after appointment time my car was still awaiting services. Ryan was rude, loud and confrontational. Instead of apologizing, brought another customer into conversion. Other front desk clerks (four of them) were observing the spectacle. I proceeded to pay for the service while waiting to speed up my departure. Asked to explain how coupon discount was calculated as the system does not list the oil recycle fee and it is not clear what amount the tax was calculated of. Ryan kept arguing cutting me off, saying he personally does not charge me. It felt as if I were talking to misbehaving teenager. When they finally brought my car out, it was not washed. The car inspection was not done.When I drove home my windshield froze, I was not able to clean and wipe it. Checked the windshield wiper fluid level in my garage. It was clear (not blue), and looked like they added water to it. Manager did not returned my calls for a week. When I finally got a hold of her, she yelled at me, said Ryan never told me the wait will be only 45 - 60 min as she herd personally that he said 1.5 hr. The worst part was she could care less that the service was not done properly. She said that I was a bad customer. Will never go back there again and spoke to a few of my friends - they will not go there either. Apparently Page Honda is declining for quite some time. Terrible customer service! Upsetting. Worried about safety. More