Palisades Mazda - Service Center

Excellent service! The service was one of the best and am very pleased with them. they are very professional and make the service experience pleasant. Great Job! The service was one of the best and am very pleased with them. they are very professional and make the service experience pleasant. Great Job! More

Always quick and very helpful I went for and oil change and inspection. With all the specials I recieved over 60% off. They also cleaned my car. I was in no hurry but even though t I went for and oil change and inspection. With all the specials I recieved over 60% off. They also cleaned my car. I was in no hurry but even though they were busy my car was done in less then an hour from when I dropped it off. They are great. (Salesman are pushy so do not go into the salesroom while you wait) More

Great Service, Much better than my experience with Westchester Mazda & Smith Cairns in Yonkers, truthful and honest. I did not feel that I was being rippe Service, Much better than my experience with Westchester Mazda & Smith Cairns in Yonkers, truthful and honest. I did not feel that I was being ripped off ! More

Very personable and efficient service. I had a very good service visit at your Mazda dealership, which I owe to a large extent to your service representative, Jeff Urbino. Knowledgable, co I had a very good service visit at your Mazda dealership, which I owe to a large extent to your service representative, Jeff Urbino. Knowledgable, courteous and efficient. More

Tire Wheel Warranty on flat tire I was leaving on a family wedding this past Friday 7/24/15 and got a flat tire. I used the Mazda Road Assistance which came in a timely fashion. Whi I was leaving on a family wedding this past Friday 7/24/15 and got a flat tire. I used the Mazda Road Assistance which came in a timely fashion. While waiting I remembered I had purchased the tire wheel warranty at Mazda Palisades so I made a call letting them know my situation. They ordered the tire and had it ready when I dropped the car off after the flat was repaired. (In the afternoon) I mentioned I was going to a wedding and will only be able to pick it up tomorrow. So why my 5 star review. They had the car ready around 5pm that same day and called me right before the wedding started to tell me it was ready for pickup. I appreciate the effort especially during a peak day. More

Excellent Service Department John and Jeffrey in the Service Dept. Were outstanding! Courteous, Pleasant & responsive. Purchased my car through Wayne Mazda initially, and after John and Jeffrey in the Service Dept. Were outstanding! Courteous, Pleasant & responsive. Purchased my car through Wayne Mazda initially, and after purchasing the car we got the run around. Since then the two times I have taken my car to Palisades Mazda it has been fast, easy, and seamless. They obviously take pride in Mazda service and treat you as you would expect going to a dealership! Thank you Palisades Mazda for taking the time to work with us and making our visit such a positive one.... the only place I will go going forward!!!! More

Service dept as awesome as sales dept!! I thought I had it made with the amazing sales rep I got, but the service department does not stay behind at all. This dealership is minutes over an h I thought I had it made with the amazing sales rep I got, but the service department does not stay behind at all. This dealership is minutes over an hour from my home and I still choose to go there just because of their customer service from service and sales. I would absolutely recommend and would refer my friends to this place if they ask me. Thanks guys!! More

Great service I was there at least 20 minutes early and my car was taken right in. The staff was friendly and Jeffrey, customer service, addressed all of my concer I was there at least 20 minutes early and my car was taken right in. The staff was friendly and Jeffrey, customer service, addressed all of my concerns. My car was ready to go in a timely manner. More

Repair part The service was available quickly and was finished the same day. Staff was friendly and helpful. It makes me feel safe knowing I am covered. The service was available quickly and was finished the same day. Staff was friendly and helpful. It makes me feel safe knowing I am covered. More

25K Service Brought in my Mazda 6 for routine 25K service. Spoke to Jeff and set up appointment, he was polite and accomodating. Service was completed quickly, a Brought in my Mazda 6 for routine 25K service. Spoke to Jeff and set up appointment, he was polite and accomodating. Service was completed quickly, and cost for service was fair. Car was washed as well, a nice touch. What more can you ask from a good dealer. More