While shopping for a new car I wanted to make sure first and foremost that the immediate interaction between me and dealership personnel was a comfortable one. Potential buyers walk in to a dealership ready to start a 5-6 year commitment and just want to be talked to with respect and no rush. Personally, I accomplished this experience at Palisades Mazda with Ed. After pricing some vehicles I had in mind, he got me into a vehicle that I felt comfortable in and matched what my family needed. Most importantly, communication and his sales tactics where great, meaning, I didn’t feel pressured or rushed into anything and he let me process the experience at my own pace. I didn’t know that my vehicle was missing a sensor because it had be on backorder When I
went to pick up the vehicle which at first was unnerving, but, he reassured me that he will contact me when it gets in and sure enough it came before schedule. Great experience “after the sale” in regards to that. Usually a salesman makes a sell and it sayonara. But he kept up with me. And he also made good on a promise for the inconvenience aswell, which speaks highly of his commitment to a satisfied customer beyond the point of sale. Overall, great experience, very happy so far with the service. Would definitely recommend Ed to future buyers.