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Pallotta Ford Lincoln

Wooster, OH

Overview
Reviews
Vehicles
3.9
92 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4199 Cleveland Rd.

Wooster, OH

44691

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Showing 92 reviews

January 29, 2024

Replaced hose from recall. Jack was so polite and I felt important to him. When I walked Tom my car I was so surprised and happy. Jack had washed my car! I knew it needed it More

by Zincstangzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Jan 29, 2024 -

Pallotta Ford Lincoln responded

We're glad to know that Jack made your visit to Pallotta Ford Lincoln a memorable one! It's great to see our team went the extra mile for you. Thanks for sharing this with us — we look forward to your next visit!

September 15, 2023

Pollota did a wonderful job to service my car. They have wonderful sales and service. I would highly recommend Tallan Wood in the sales department. More

by Jbscongress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoge, Nick Cristino
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Sep 18, 2023 -

Pallotta Ford Lincoln responded

We're glad to know you had a wonderful experience with our sales and service teams at Pallotta Ford Lincoln. Your recommendation of Tallan is greatly appreciated! Thanks for your review.

September 12, 2023

After each oil change there is oil all over my garage floor. They should wipe spilled oil off of the under-carriage parts before returning the vehicle to the customer. They should always ask the custo More

by blosser13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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Sep 12, 2023 -

Pallotta Ford Lincoln responded

I'm sorry to learn about the oil spills after your service visits. We aim for clean and thorough work, so this feedback is concerning. Also, we appreciate your suggestion regarding reward points application - customer choice should always be a priority. Please reach out directly so we can address these issues properly and improve our services moving forward. Thank you, Jonathan Herman - Service Manager - (330) 345-6600

September 04, 2023

George made sure my concerns were addressed and kept me updated on everything after that. I appreciated the service More

by bonnieblue0221
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 05, 2023 -

Pallotta Ford Lincoln responded

Bonnie, we're glad to know George was able to address your concerns and keep you updated at Pallotta Ford Lincoln. Your feedback is appreciated!

August 31, 2023

Sam and his crew did an amazing job detailing my 2013 Ford Escape. They even got my scratch out on my trunk lid!! I'll be back in the future! More

by Misswiggy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
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Sep 01, 2023 -

Pallotta Ford Lincoln responded

We're delighted to know Sam and the team at Pallotta Ford Lincoln were able to get your car looking its best! We look forward to seeing you again in the future.

August 29, 2023

Top notch service and curtious and friendly staff. Quality parts for my vehicle. Notification of wipers need replaced More

by Winwinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase salesman paired my new phone with my Taurus
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Aug 29, 2023 -

Pallotta Ford Lincoln responded

We're glad to know you had a top-notch experience with our team at Pallotta Ford Lincoln. Thanks for trusting us with your vehicle's needs!

August 25, 2023

My experience for getting an oil change was very excellant. I would advise anyone to go there. More

by Owen Yoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Aug 25, 2023 -

Pallotta Ford Lincoln responded

Owen, we're proud to hear you had an excellent vehicle service at Pallotta Ford Lincoln! We appreciate the recommendation and look forward to working with you again in the future!

August 25, 2023

The staff is so friendly and helpful and that makes for a pleasant experience we have always taken are vehicles to them and will continue to do so More

by Fusion owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
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Aug 25, 2023 -

Pallotta Ford Lincoln responded

We're so glad to know you've had consistently positive experiences with our team at Pallotta Ford Lincoln. We appreciate your loyalty and look forward to seeing you again down the road!

August 17, 2023

Detailed explanation of service needed, why and cost. Quick and accurate response to questions and timely return of vehicle. More

by Johnhughes0757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George-service
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Aug 17, 2023 -

Pallotta Ford Lincoln responded

We're glad to know you found our service to be top-notch at Pallotta Ford Lincoln. We strive for quick responses, accuracy, and timeliness in all we do. Thanks for the positive feedback!

August 05, 2023

Service was good and at reasonable time. Explain everything they check battery, tires that needed to be looked at. Only thing was not done was to reset percentage on oil. More

by ALANSMITHALSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Aug 14, 2023 -

Pallotta Ford Lincoln responded

Alan, thanks for your feedback. We're glad to know you were satisfied with our service at Pallotta Ford Lincoln. Apologies about the oil percentage oversight - we'll ensure it doesn't happen next time!

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