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Pallotta Ford Lincoln - Service Center

Wooster, OH

4.6
35 Reviews
Call Service Center (330) 574-4459

35 Reviews of Pallotta Ford Lincoln - Service Center

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February 10, 2023

Excellent service as always. Found the issues to my vehicle immediately that another dealership couldn’t figure out after three service appointments. More

by odie221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Feb 10, 2023 -

Pallotta Ford Lincoln responded

We're over the moon our team could get to the root of your vehicle's issues! Thank you for choosing Pallotta Ford Lincoln. Safe travels, and we'll see you next time!

Helpful
January 23, 2023

Not only did the team take care of the oil change but assisted me in getting the phone sync system working. They spent at least 30 minutes on the system. More

by George.shunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Pallotta Ford Lincoln responded

We’re lucky to have you as a customer, George. Thank you for supporting Pallotta Ford Lincoln! Safe travels down the road!

Helpful
December 25, 2022

Great service. Quick and competitive. Free coffee ho ca you go wrong with that. Maybe donuts next time. More

by Mrakoczy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Pallotta Ford Lincoln responded

Thanks for giving us a shoutout! We're happy you could enjoy a nice cup of coffee while we assisted with your automotive needs. See you next time! - The Pallotta Ford Lincoln Team

Helpful
December 24, 2022

Great service every time. Chris does a great job taking care of the customer. Never any problems More

by dannemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bryan
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Dec 27, 2022 -

Pallotta Ford Lincoln responded

We are happy to hear that Chris and the team took such great care of you! Thank you for choosing Pallotta Ford Lincoln and for stopping by to leave a review. Drive safely!

Helpful
December 17, 2022

BAD EXPERIENCE VERY POOR SERVICE. UNHAPPY CUSTOMER THEY DID NOT WASH MY CAR OR MAKE IT EASY FOR ME TILL I COMPLAINED. More

by ejb1169
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Cristino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PERSON WHO CHECKED ME OUT
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Dec 17, 2022 -

ejb1169 responded

SERVICE WAS NOT GOOD

Dec 19, 2022 -

Pallotta Ford Lincoln responded

I’m sorry to see that you were not satisfied with your experience. We expect a higher level of service for our guests, and I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Jen Reeder - Service Manager - (330) 345-4508

Helpful
November 23, 2022

Excellent service at Quick Lane. Best dealership to work with. Definitely recommend Pallotta Ford Lincoln. More

by areynatex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Summers
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Nov 23, 2022 -

Pallotta Ford Lincoln responded

This is a fantastic review! Thanks from the entire team at Pallotta Ford Lincoln!

Helpful
November 21, 2022

Excellent staffing and service had my vehicle in and out of there in no time. More

by Jason Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 21, 2022 -

Pallotta Ford Lincoln responded

We appreciate the kind words, Jason! Thanks from the Pallotta Ford Lincoln team!

Helpful
November 17, 2022

Polite, professional and very accommodating. They loaned me a car to use for repair time at no charge. Car looks great. Wish they had remembered to paint a few places where driver door needed a More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie and Dee. Both made the service gld I had gone there.
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Nov 23, 2022 -

Pallotta Ford Lincoln responded

Jayne, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Pallotta Ford Lincoln team. With regard to the rest of your feedback, I would be happy to speak with you to see what more I can do to help fix things. If you are willing, please feel free to reach out. Best, Jen Reeder - Service Manager - (330) 345-4508

Helpful
November 17, 2022

Professional, courteous, fast, never had a disappointing experience. Would recommend others to utilize the sales and service department. More

by mary22angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
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Nov 17, 2022 -

Pallotta Ford Lincoln responded

We are happy to hear about your pleasant experience here at Pallotta Ford Lincoln. We take pride in our great employees and are glad we could assist you! Have a great rest of your day and we hope to see you in the future!

Helpful
November 16, 2022

They were wonderful they got me in right away for a recall and they had it done in about an hour. More

by Kking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Pallotta Ford Lincoln responded

It's always a pleasure to deliver prompt service. Thanks for choosing Pallotta Ford Lincoln for your recall repair work!

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