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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews
Call Dealership (386) 447-3380
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

May 16, 2023

The staff is always very pleasant and always give me a good indication of how long it will be for my service appointment. Very happy with the level of service I get. More

by Ann Marie R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Robinson, Christen Santa Maria, Melissa Cooper, Will Muzyl
Report | Print
May 17, 2023 -

Palm Coast Ford responded

Thank for taking the time to share this great feedback, Ann! We're thrilled you had a positive experience working with Melissa, Will, Christen, and Teri! Please reach out if there is anything else we can help you with!

May 16, 2023

They have always been very great to us. Very friendly and helpful every time we are in. More

by mattr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
Report | Print
May 17, 2023 -

Palm Coast Ford responded

Thank you for being a return customer and sharing this great feedback for Josh and our service team! We're thrilled you had a great experience and we hope to work with you again soon!

May 16, 2023

Was a pleasure doing business with Palm Coast Ford staff was very helpful and made the deal a pleasure More

by WFORD572020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Kyle Hash, Will Muzyl, Brian Tuma Jr.
Report | Print
May 17, 2023 -

Palm Coast Ford responded

We appreciate this great 5-star rating and review for our team and we're happy to know you had a 5-star experience! Thank you for taking the time to share this feedback and we hope you enjoy your new Ford for many years!

May 16, 2023

I was good friends with John, the old service manager! Darius is very good manager, but Cory was the best for working one on one! Your service dept is the reason we buy our cars there! More

by BMLAURENT32137@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Cory in service
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May 17, 2023 -

Palm Coast Ford responded

Thank you for taking the time to share this feedback with our team! We're thrilled to know you have been a long-time customer and have had positive service with us. please let us know if you need anything else!

May 15, 2023

The dealer is close to the house and personnel are wonderful especially Mellissa thank for the service . More

by CARMELA.1965
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Mike Tarnowski
Report | Print
May 15, 2023 -

Palm Coast Ford responded

We truly appreciate you providing this feedback for Melissa and Mike. Thank you for sharing your experience here!

May 15, 2023

I appreciated the immediate attention the service department gave to a major defect with my 2019 Ford Fusion. More

by rapeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Chavez
Report | Print
May 15, 2023 -

rapeach responded

I appreciated the immediate attention the service department gave to a major defect with my 2019 Ford Fusion.

May 15, 2023 -

Palm Coast Ford responded

Thank you for sharing your experience working with our service team! We're thrilled you had 5-star service and that our team was able to solve your problem. Please let us know if you need anything else!

May 15, 2023

Everything was very professionally done from scheduling to service to delivery of my Explorer. Melissa was especially helpful as always. More

by Ben1lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Report | Print
May 16, 2023 -

Palm Coast Ford responded

Ben, thank you for sharing this wonderful 5-star rating and review with Melissa and our service team!

May 15, 2023

They were patient, understanding, professional and were on top of things with the insurance company. More

by THESWEETIES111@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
David Leya
Report | Print
May 16, 2023 -

Palm Coast Ford responded

Thank you for taking the time to share this fantastic feedback for our team! We're thrilled David provided 5-star service during your visit!

May 15, 2023

Took my vehicle in for service and was given a very price gouged estimate without any other options to get my vehicle fixed. More

by Josep
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Smith, Anthony Clark
Report | Print
May 15, 2023

I was happy with the service. When I called for the appointment, they said they wanted to look at the car to possibly buy it. Then? When I got there, they backed away from giving More

by Jmo179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Muzyl
Report | Print
May 16, 2023 -

Palm Coast Ford responded

Thank you for sharing your experience with us. We are happy to know you received good service from Will and we hope to work with you again in the future!

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