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Palm Coast Ford

Palm Coast, FL

4.7
5,887 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,887 Reviews of Palm Coast Ford

May 05, 2023

Courteous and polite and conscientious and took time to assist us w/our extended warranty. Thank you More

by Phil LARCINESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
May 08, 2023 -

Palm Coast Ford responded

Thanks for leaving this great feedback for our team, Phil! We appreciate you taking the time to share your experience!

May 05, 2023

1st recommendation is if the customer calls to ask about the status of a $750 part that he already paid for, return his call first time, second time, third time, fourth time? Never called me back. Never. I More

by SCOTT.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darius Ash
May 08, 2023 -

Palm Coast Ford responded

Scott, we're sorry to hear about the inconvenience you experienced while ordering a part from our dealership. We understand that your time is valuable, and we apologize for any frustration this situation caused. If you would like to discuss this, please reach out to Mike Mavar, our Service Director, at 386-447-3380

May 05, 2023

Made an appointment to have side curtain airbag recall done, dropped truck off and got a call to pick my truck up, all good. Only problem, 2-3 smudge/scratch in the B post . Otherwise, all good. Hopefull More

by reedoa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
May 08, 2023 -

Palm Coast Ford responded

Hello and thanks so much for this great feedback for our team, and the 5-star rating for Josh! If you have any questions or concerns about your visit please reach out to our service director, Mike Mavar, at 386-447-3380. Thank you!

May 05, 2023

Shawn Jeffries and Chris Smith were very professional and personable. They were accommodating and easy to work with. My experience with Palm Coast Ford was very pleasurable and we are extremely happy with t More

by jackcf1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Kyle Hash, Shawn Jeffries
May 08, 2023 -

Palm Coast Ford responded

Jack, thanks for this great 5-star feedback for Shaw, Chris, and Kyle! We're thrilled our team helped you have a 5-star experience and we hope you enjoy your new Ford for years to come!

May 04, 2023

Absolutely a positive experience not found at other dealerships. Definitely have earned our future purchases. More

by dmascret1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Austin Ross, Shawn Jeffries
May 05, 2023 -

Palm Coast Ford responded

We're so glad to hear this positive feedback for our team! Thanks so much for taking the time to share your experience!

May 04, 2023

The repair was completed quickly and accurately. In fact it was even done significantly below the estimate based on the experience of the service tech. More

by Pensfan71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
May 05, 2023 -

Palm Coast Ford responded

Thanks so much for sharing this great feedback for Josh and our service team!

May 04, 2023

Great people. Precise how we had three people helping us. Sal, Larry and “Roger Rabbit” were great! Thank you! More

by REDDUHLERT
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Peter Defalco, Larry Helsel, Brett Rabbat, Kyle Hash
May 05, 2023 -

Palm Coast Ford responded

Thanks so much for sharing this great feedback with Peter, Larry, Brett, and Kyle! We're thrilled to know our team provided great 5-star service and we hope to work with you again!

May 03, 2023

Excellent Great to deal with professional people Ina professional environment Love the shuttle back and forth More

by MGUERRA25204@YAHOO.COM
Recommend Dealer
Yes
May 03, 2023 -

Palm Coast Ford responded

Thank you for this great feedback for our service team! We're glad to hear you had a positive experience and we hope to work with you again!

May 03, 2023

We just purchased a Ford Escape with Jim Jeffries. Had a great experience from start to finish. Took us on 2 test drives, so we could select the exact vehicle we wanted. Gave us a good value on our tr More

by MBair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Jim Jeffries, Kyle Hash
May 03, 2023 -

Palm Coast Ford responded

Thanks for sharing this great feedback for Jim, Larry, and Kyle! We're so happy to hear you received 5-star service! Please let us know if you need anything else!

May 03, 2023

The dealership has stepped up their game. They are really focused on customer service. I’m so happy l dont have to go out of town anymore for service. More

by WILDFLOWER1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Darius Ash, Andy Mendez, Mike Tarnowski, Will Muzyl
May 03, 2023 -

Palm Coast Ford responded

We are thrilled to hear that you had a positive experience working with our team and received top-notch customer service! Please let us know if you need anything else!

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