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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

April 18, 2023

Took a day and a half for service. Not notified until 4 pm that I would not have it back same day. More

by MARKOFYORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Chavez
Apr 27, 2023 -

Palm Coast Ford responded

Mark, we apologize for the lack of communication that you received from our dealership when your car was in for service. If you would like to discuss this more please reach out to Mike Mavar, Service Director, at 386-447-3380

April 17, 2023

From top to bottom, Alex did a fantastic job. He left no detail unattended and listened to exactly what I was looking for. He was very patient and showed me as many vehicles as I wanted. I can't More

by ryana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Barksdale
Apr 18, 2023 -

Palm Coast Ford responded

Thanks for this great review for Alex! We're glad you had a positive experience. Please let us know if you need anything else!

April 17, 2023

All work was great the only thing they failed to close my hood correctly Excellent More

by Mayris.tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Darius Ash, Josh Polo
Apr 18, 2023 -

Palm Coast Ford responded

Thanks for this feedback, we appreciate hearing about the positive and negative of each visit. We're glad the work done on your vehicle was great!

April 17, 2023

Good prompt service. Friendly. I was waiting for a callback on a module for my screen on the truck. They did a diagnosis and said I needed a new one and it would’ve bee More

by rugguytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Muzyl
Apr 18, 2023 -

Palm Coast Ford responded

Thanks for taking the time to share your experience. If you have any questions please reach out to Mike Mavar, Service Director at 386-447-3380. Thank you!

April 17, 2023

nic and josh are really great…make you feel welcome and are very good explaining things More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo, Niko Chavez
Apr 18, 2023 -

Palm Coast Ford responded

Thanks for this great feedback and rating, Dale!

April 16, 2023

Great service, Darius did a great job keeping me informed. Very prompt on my schedule More

by dsdun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Apr 18, 2023 -

Palm Coast Ford responded

Thanks for this great feedback for Darius, and for giving our team this 5-star rating!

April 16, 2023

The workers are always friendly and helpful. We've bought three vehicles here and we won't buy our vehicles anywhere else. More

by LINDSAYECHENOWITH@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
NA
Apr 18, 2023 -

Palm Coast Ford responded

We're so glad to hear that you have been a long-time customer, and we appreciate your feedback and business. If you need anything else please let us know!

April 16, 2023

I can't remember the name of the guy that helped me, Mike, maybe?, but he was really helpful in finding a $400 credit I had through Ford Pass which was fantastic because I needed 4 new tires! More

by Nakia Kuznof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Muzyl
Apr 18, 2023 -

Palm Coast Ford responded

Nakia, thanks for this great feedback for our team. We're glad you located that credit and got the tires you needed. We hope to work with you again in the future!

April 16, 2023

Dealer is excellent and service dept people are very kind butttservice doesn’t tell you how long it will be and no loaner car unless you bought it there More

by DEBENGSTON
Recommend Dealer
No
Employees Worked With
Not sure name of service dept person, Reggie Auricchio
April 15, 2023

Our sales manager was off the day we came in and Chris handled our trade in. I got a higher value from Carmax but we kept on him to do better and low and behold he came through. He has a great personality More

by AmyHeinritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Apr 18, 2023 -

Palm Coast Ford responded

Amy, thanks for taking the time to share your experience and give Chris this wonderful feedback!

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