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Palm Coast Ford

Palm Coast, FL

4.7
5,903 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,903 Reviews of Palm Coast Ford

January 02, 2023

Made an appointment for brakes to be done and they didn’t have them in house when car was there for service. They had the car for 2 days! More

by mels40ishclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash
Jan 05, 2023 -

Palm Coast Ford responded

We are disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns at your earliest convenience. If you’re willing please reach out to our Service Director, Mike Mavar at 386-447-3380.

January 02, 2023

Very pkeasant staff guided me through selection of an F150 that would meet my needs. One on their inventry was a good match but didnt have one essentil feature, so they ordered a made-to-specs truck fro More

by RUTH.HOPE
Recommend Dealer
Yes
Employees Worked With
Kevin Burns, Angel Daniel Bermudez
Jan 05, 2023 -

Palm Coast Ford responded

Congrats on getting your dream F150, Ruth! We're so excited to hear that you had a pleasant experience at Palm Coast Ford from start to finish!

January 02, 2023

Great customer service Josh gave me pricing ahead of time and explained everything that was done and even got me rental car. He called me several times and gave me updates. Thanks Josh More

by cmdough10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 05, 2023 -

Palm Coast Ford responded

We're thrilled to hear that you are happy with your Palm Coast Ford experience! We want to thank you for your business, and we hope you enjoy your new set of wheels! Take care.

January 01, 2023

Shawn was absolutely amazing! I will recommend Palm Coast Ford to everyone! Chris Smith was also amazing! They both made the experience of buying a vehicle pleasant without pushi More

by SILKY1324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Kevin Burns, Shawn Jeffries
Jan 05, 2023 -

Palm Coast Ford responded

Thank you for your kind review, Silky! We are happy to pass along your comments to the team here at Palm Coast Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2022

This dealership has an attentive staff and they communicate well. Although we drive a dated Lincoln Towncar, and some parts are discontinued, Palm Coast Ford makes good efforts to support our "re More

by Ian MacLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Leyva and Ben in parts
Jan 05, 2023 -

Palm Coast Ford responded

Hi Ian! We're so happy we could assist you during your visit to Palm Coast Ford. If you need anything down the road, let us know. We're always here to help!

December 31, 2022

Courteous knowledgeable advice from both Darius and Melissa. The final result was a quick return of my car with service and a battery. More

by CALORIECOUNTER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash
Jan 05, 2023 -

Palm Coast Ford responded

Hi! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Palm Coast Ford. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 31, 2022

Our sakes person Brett was very nice, friendly knowledgeable n professional. Sean has worked with our family before. He is an a great professional at his position. Thank you both for a pleasant More

by judyclay51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Brett Rabbat, Kevin Burns
Jan 05, 2023 -

Palm Coast Ford responded

Hi Judy! Thank you so much for taking the time to give our business such an incredible recommendation! We're so thankful for amazing customers like you, and we hope that we can continue to meet your needs. We'll see you next time!

December 30, 2022

Dealership accepts more appointments then they can handle. Always takes more than two hours for an oil change, with an appointment. Has a million excuses. More

by CHELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cooper
Jan 05, 2023 -

Palm Coast Ford responded

Hi Chels. We strive to ensure every customer walks away from Palm Coast Ford feeling satisfied, and we are saddened that was not the case for you. We would like to hear more about your experience. If you are willing, please contact to our Service Director, Mike Mavar at 386-447-3380. Thank you.

December 29, 2022

If our technician stayed working on my vehicle, I would not have been there for an hour and a half with a four-year-old trying to keep him from annoying the staff. Our technician was more concerned about t More

by 2363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Dec 30, 2022 -

Palm Coast Ford responded

We apologize for the inconvenience you may have experienced on your most recent service visit. We would like to learn more and address this issue. Please reach out via 386-447-3380 and connect with Mike Mavar our Service Director. We do want to thank you for the positive feedback working with Darius!

December 28, 2022

Great people Nice place will look there for my next truck or car great great! More

by speckcatcher168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Angel Daniel Bermudez
Jan 05, 2023 -

Palm Coast Ford responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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