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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

December 07, 2022

Awesome service and direction to ensure my vehicles are operating at optimal performance and safety. Great company and friendly team. Great job! More

by SBruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Brown
Dec 07, 2022 -

Palm Coast Ford responded

Thank you so much for the kind words! Glad our Palm Coast Ford family was able to provide you with a quality service experience!

December 07, 2022

Monica was so helpful and communicated everything to me! Got the work done in only a few hours! More

by janetgiovanniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Brown
Dec 07, 2022 -

Palm Coast Ford responded

Awesome to hear your service appointment went off without a hitch! Thanks for the review and 5-star rating!

December 06, 2022

The whole Ford team is knowledgeable and helpful. They kept me informed about the vehicle. Best thing is it’s not broken when you get it back. More

by Who dat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Mike Tarnowski, Stephen St. Pierre, Will Muzyl
Jan 05, 2023 -

Palm Coast Ford responded

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Palm Coast Ford. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 05, 2022

Alex Barksdale was a step above just selling me a car. He listened to what my needs were and found the vehicle that met my needs. He was extremely helpful and did not sell me the car, he allowed me to mak More

by Nadine.momentsinlife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Garrett Loughry, Alex Barksdale
Dec 07, 2022 -

Palm Coast Ford responded

Awesome to hear about this experience, Nadine! Glad that Alex was able to provide you a no-pressure buying process. We appreciate your review and 5-star rating, and hope to assist you again in the future!

December 04, 2022

They were courteous and communicated with me on the work being done. They completed the work timely and efficiently. More

by Coachmarsaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Dec 07, 2022 -

Palm Coast Ford responded

Awesome to hear we were able to nurse your vehicle back to health in a timely manner. Thanks so much for reviewing your experience with our service team here at Palm Coast Ford!

December 04, 2022

Very nice customer service but the lights were turned off and caused some problems when traveling at night More

by James sturgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Will Muzyl
Dec 07, 2022 -

Palm Coast Ford responded

Glad to hear our customer service was top-tier! We do apologize for the issue with your lights.

December 04, 2022

Came in for recall on our mustang. Your service dept screwed up our back up camera, which we’ve never had problem with in 5 years!? Lost confidence as came back, second appt & found no More

by Dottipotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darius Ash
Dec 09, 2022 -

Palm Coast Ford responded

We are sorry to hear that your experience alongside your service team was subpar. We'd like to discuss the issue with your Mustang's backup cam in further detail. If you are willing to do so, please reach out to our Service Director, Mike Mavar at 386-447-3380.

December 03, 2022

Constant errors. Each time I’m there, have to bring the car/ truck back multiple times. Left oil cap off after oil change. Stayed work was done that wasn’t done. No r More

by Laureng8rrn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Dec 09, 2022 -

Palm Coast Ford responded

We are sorry to hear that your service experience was anything less than great. Our goal is always to provide our customers with maintenance and repair that is efficient and effective. We'd greatly value the opportunity to talk through your experience further. If you have the time and are willing to do so, please contact our Service Director, Mike Mavar at 386-447-3380.

December 02, 2022

I have purchased a lot of new vehicles in my lifetime and would rate Palm Coast Ford as being the best. They kept me informed of my Maverick from the time of purchase to delivery. More

by WCARSINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Loughry, Alex Barksdale
Dec 07, 2022 -

Palm Coast Ford responded

Thanks so much for the 5-star rating and kind words! Hope you are enjoying your Maverick so far!

December 02, 2022

The best car buying experience through and through! I will never go anywhere else in the future. More

by BRANDI.JAEGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Don York, Brett Rabbat, Kyle Hash
Dec 07, 2022 -

Palm Coast Ford responded

Glad to have you apart of our Palm Coast Ford family, Brandi! We can't wait to work with you on service and sales in the future!

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