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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

November 28, 2022

They are very friendly & fast service, they are the best service department in palm coast. More

by btrflyneener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Christen Santa Maria, Melissa Cooper, Darius Ash, Andy Mendez, Mike Tarnowski, Stephen St. Pierre, Will Muzyl
Nov 28, 2022 -

Palm Coast Ford responded

Thank you so much for the kind words and 5-star rating! We pride ourselves on our ability to provide efficient and effective service -- glad we were able to hit the mark!

November 27, 2022

Excellent job for recalls I am ford customer from ga we move to fl 10 years More

by MINAPATEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 28, 2022 -

Palm Coast Ford responded

We're always here to help! Thanks for the kind words!

November 27, 2022

I went to talk to the salesman I had talked to on the phone several times and I never called ahead. Once there I asked for the Alex and I was told he would be back in a little while. I said I would wait More

by SKIP98337
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Alex Barksdale
Nov 28, 2022 -

Palm Coast Ford responded

Glad to hear you enjoyed your time here at Palm Coast Ford! Apologize it took a little longer than you would have liked, but we are happy that we were ultimately able to get you behind the wheel of a great ride. We hope your wife is enjoying the vehicle so far and please reach out to Alex or another one of our team members if you need any assistance in the future!

November 25, 2022

The gentleman that came was so pleasant and efficient. He came on time, told me exactly what was going on and it was a pleasant experience. I will use this service again. It is so nice to deal with respec More

by NICKIBIE
Recommend Dealer
Yes
Employees Worked With
Unknown service man that came to house
Nov 28, 2022 -

Palm Coast Ford responded

We're so happy to hear you had a positive experience with our service team! Thank you for taking the time to provide us with this feedback and 5-star rating!

November 25, 2022

Overpriced parts. Always a problem after the appointment is confirmed. Appointments 2 months out, ridiculous! More

by brownsfantm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Dec 02, 2022 -

Palm Coast Ford responded

We're disappointed that your experience with our service team has been anything less than great. If you are willing, we'd like to chat through some of your issues in further detail. Our Service Director, Mike Mavar, can be reached at 386-447-3380.

November 24, 2022

They did achangup on me told me one thing then did another. I don't have that kind of time to waste. More

by dkersh951
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen St. Pierre
Dec 02, 2022 -

Palm Coast Ford responded

We'd love to talk about your experience further and the lack of transparency you felt present. If you are willing to discuss, please reach out to our Service Director, Mike Mavar, at 386-447-3380.

November 23, 2022

My maintenance service appointment went well and all my concerns were addressed. They checked in and updated me throughout the appointment, which was appreciated. More

by sunnieb56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Mike Mavar
Nov 23, 2022 -

Palm Coast Ford responded

Glad to hear you enjoyed your service experience! Please reach out if you need any assistance in the future!

November 23, 2022

I found that they were very helpful and professional, and the sales person Shawn Jeffrey was great to work with. More

by JIM@VISTAPOOLANDSPA.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Garrett Loughry, Shawn Jeffries
Nov 28, 2022 -

Palm Coast Ford responded

Thanks so much for the kind words! Glad to hear you enjoyed working with Shawn, please reach out if you need any assistance in the future!

November 22, 2022

I had went to the service department after speaking to Garrett the day before about an oil change. When I arrived, I was greet by Melissa and she was very willing to help me out on a last minute oil chang More

by MLAUGHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Loughry, Melissa Cooper
Nov 23, 2022 -

Palm Coast Ford responded

Glad we were able to fit you in before the trip! Appreciate your review and rating!

November 22, 2022

My appointment was at 9am they didn't look at my truck till 3pm and still kept overnight with no loaner vehicle. Only service done was oil change and replaced recall part on AC blower motor which keeps cu More

by TILLERYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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