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Palm Coast Ford

Palm Coast, FL

4.7
5,918 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,918 Reviews of Palm Coast Ford

July 07, 2022

They are always so nice and helpful and they get things done very fast and go above and beyond to make sure you get great service. More

by Angelita F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Jul 08, 2022 -

Palm Coast Ford responded

We appreciate you taking the time to leave us this feedback, Angelita. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2022

I appreciate the fact that when I checked in they were running late, and they let me know right away. More

by BQCOACHMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Jul 08, 2022 -

Palm Coast Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

Very booked but managed to squeeze me in for a routine oil change and inspection in about 2 hours More

by caydenallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Jul 08, 2022 -

Palm Coast Ford responded

Thanks for the great review and rating! We are pleased to hear you had a great experience during your visit to Palm Coast Ford. We'll see you next time.

July 06, 2022

I came in for oil change and asked them if they could reattach foam stripping on my truck bed. The said thy could not because the guys were not trained in double back tape. Last service I will have with More

by jriola0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Cooper, Darius Ash
Jul 07, 2022 -

Palm Coast Ford responded

Hello. We are saddened to hear that you were anything less than satisfied with your recent service experience at Palm Coast Ford. If you would like to discuss your experience with us further, please contact our Service Director Mike Mavar at 386-447-3380. Thank you.

Jul 07, 2022 -

jriola0 responded

NO ! Have the manager of the dealership call me 407-810-5595

July 06, 2022

Worst dealership ever. Bad service, bring in my truck with water in tail lights they charge to replace bulbs and leave water in tail lights. Not the first time they have do More

by Cdillyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen St. Pierre
Jul 07, 2022 -

Palm Coast Ford responded

Hi, we apologize for the inconvenience you may have experienced during your past experiences at Palm Coast Ford. We would like to discuss your review further. If you’re willing, please reach out via 386-447-3380 to connect with Mike Mavar, the Service Director. Thank you.

Jul 07, 2022 -

Cdillyman responded

I feel there is nothing to discuss your continued poor service to me over and over and setting up appointments and being closed when I show up for the appointment and other things that I’ve gone on over the past years and I get a lot of apologies from you guys apologies only go so far when you keep having to apologize to your customer it’s not even worth going to get the free oil change I would rather pay for my oil changed and have to deal with you people

July 06, 2022

Everything went well with the transaction, everyone was very helpful. Truck was clean and ready to go!! Nice job. More

by GTO6469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Defalco, Reggie Auricchio, Brett Rabbat
Jul 07, 2022 -

Palm Coast Ford responded

We're so glad to hear you had a smooth and efficient experience at Palm Coast Ford. Congrats on your new truck!

July 03, 2022

They always do a thorough job and have the car back to you as quickly as possible very good at keeping their appointment times More

by Antosron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Jul 05, 2022 -

Palm Coast Ford responded

Thank you for the 5-Star review on your most recent service visit!

July 03, 2022

You were fantastic at reminding us of our 11:00am oil change. Four text messages and two phone calls. However, the oil change did not even begin until 12:08 p.m. so the wait time for completion was extre More

by J.RROONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darius Ash
Jul 05, 2022 -

Palm Coast Ford responded

We apologize for the inconvenience you experienced on your most recent service visit. We'd like to discuss this further. Please reach out via 386-447-3380 to connect with our Service Director Mike Mavar.

July 03, 2022

Very helpful at a time when a new battery ( ended up being two!!) was needed. Had to call AAA to start van & drove to Ford Service More

by cwamfa4.27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash
Jul 05, 2022 -

Palm Coast Ford responded

Thank you for the excellent review on your most recent service visit! If you have any questions please do not hesitate to reach out.

July 02, 2022

I went to Palm Coast Ford just to look. I had a newer car but it was not comfortable on long drives. When we arrived in January, I was greeted by Joe, he was very nice and listened to what More

by MLAUGHARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Loughry, Jim Jeffries, Kevin Burns, Joe Smith
Jul 05, 2022 -

Palm Coast Ford responded

Thank you for the 5-Star review and feedback working with our sales team over your purchase decision! We hope you are enjoying your new vehicle!

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