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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

May 28, 2022

A nice dealership with a good service department. They fixed the issue with our Explorer and got me back on the road in less time than initially quoted. That’s always a good thing. Above average perf More

by ORIOLEFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
May 30, 2022 -

Palm Coast Ford responded

Thank you for the positive review and feedback working with our service team! We hope to earn a 5-star review on your next visit!

May 28, 2022

Awesome service Andy did a great job. All staff were helpful and courteous during the whole experience. More

by ahatc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 30, 2022 -

Palm Coast Ford responded

Thank you for the positive review and feedback working with Andy! We hope you are enjoying your new vehicle!

May 28, 2022

Appointment was for 1:00, didn’t start on my oil change until 2:06. More

by EASARFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
May 30, 2022 -

Palm Coast Ford responded

Thank you for the feedback on your most recent service visit. We want to discuss this further. You can reach out service director Mike Mavar via 386-447-3380.

May 28, 2022

Close to home, warm and friendly atmosphere, service center us knowledgeable and takes care to do the job right. More

by leebrooke95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Darius Ash
May 30, 2022 -

Palm Coast Ford responded

Thank you for the excellent review on your most recent service visit!

May 28, 2022

Had a 1:30 appointment for an express oil change. They did not start working on my car til 2:23 and wasn't done til 3:00. This is too long for having an appt. Express service seems to be misleadin More

by jeannem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
May 30, 2022 -

Palm Coast Ford responded

We apologize for the inconvenience you may have experienced on your most recent service visit and would like to discuss this further. Please reach our Service Director Mike Mavar via 386-447-3380.

May 27, 2022

Wonderful experience Pete was outstanding and very helpful would definitely be a return customer in the future More

by rdsummers36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Defalco, Don York, Larry Helsel, Alex Barksdale, Conor Hebert, Daniel Blair, Nick Moore
May 30, 2022 -

Palm Coast Ford responded

Thank you for the Excellent review and positive feedback working with our Sales Team! We hope you are enjoying your new vehicle!

May 27, 2022

This was my first service visit. Everone was super friendly. They had me in and out fast and efficiently! More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A gentleman first ckd me in and was very nice!, Melissa Cooper
May 30, 2022 -

Palm Coast Ford responded

Sandy thank you for the excellent review on your most recent service visit! If you have any questions please do not hesitate to reach out!

May 26, 2022

They got me a better interest rate, went above and beyond. I thank them. Thanks More

by EDNABEST1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barksdale, Kevin Burns, Kyle Hash
May 27, 2022 -

Palm Coast Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating and review. It helps us to know that we are meeting the needs of our customers. Thanks for choosing Palm Coast Ford!

May 26, 2022

A lot of what you do is customer helpful but the short staffing is not. I would have liked to speak with someone else about a few questions but no one was available and the person who was was overwhelmed. More

by RANDYSTRICKLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
May 27, 2022 -

Palm Coast Ford responded

Hi Randy, thank you so much for taking the time to share your experience. We always appreciate customer feedback and want to know how our team meets your needs. Thanks for the great rating, and we hope we can be of assistance to you again someday.

May 26, 2022

The customer service department has cornered the market in showing true customer satisfaction. Keep on keeping on. More

by LUSSIERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Mike Tarnowski
May 27, 2022 -

Palm Coast Ford responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day, and we will see you next time!

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