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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

May 12, 2022

I went in for an oil change and came home with a 2021 Mustang! The sales staff were friendly and knowledgeable and made the process easy. I highly recommend this dealership if you are shopping for a new More

by Ann Marie R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunn, Daniel Blair, Joe Smith
May 12, 2022 -

Palm Coast Ford responded

Thanks for this incredibly kind recommendation and rating, Ann Marie! Congrats on your Mustang! Enjoy.

May 12, 2022

When scheduling, the Service Advisor (Darius) was patient in listening to my requests and provided more information than what I expected. When I arrived, Melissa greeted me with a smile and professionalism. More

by Kromanach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash
May 13, 2022 -

Palm Coast Ford responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

May 12, 2022

We were traveling from Virginia to get on a cruise when the car wouldn’t start. They were able to take the car right away after the tow and had the car fixed in under 1 hour. Got to the ship on time! More

by joe.sieredzinski@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
May 13, 2022 -

Palm Coast Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit

May 12, 2022

Quick and correct,they did what I asked. Will return.They usually do.Christiana is usually my service adviser. More

by SOLIDER692003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teri Robinson, Christen Santa Maria, Dave Kollar, Melissa Cooper, Darius Ash
May 13, 2022 -

Palm Coast Ford responded

We appreciate you taking the time to leave such a positive review. We hope we can be of assistance to you again someday.

May 12, 2022

Some confusion between sales and service. Sales doesn’t follow up with service as to what is needed More

by Brucevan46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Loughry, Daniel Blair
May 13, 2022 -

Palm Coast Ford responded

Bruce, we appreciate you giving our dealership a great rating. We hope to see you again!

May 12, 2022

Work was not completed as required. Work was not completed in the time I was told. More

by Brucevan46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Clark , Garrett Loughry
May 13, 2022 -

Palm Coast Ford responded

Bruce, we appreciate you giving our dealership a great rating. We hope to see you again!

May 11, 2022

I scheduled a service appt for a recall. Left the car for the day only to find out they didn't have parts. Parts came in next day but could not get scheduled for another 2 weeks! But I had t More

by EILERCRAIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
May 11, 2022 -

Palm Coast Ford responded

We are sorry that the appointment was made without the proper amount of parts to complete your recall.

May 11, 2022

Mike H made buying a car (after 15 years) the easiest and most stress free experience I have ever had! He was so funny and all we did was laugh the whole time. Paul and Kyle were also amazing people to work More

by Theresa Tazewell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Michael Hamilton, Alex Barksdale, Kyle Hash
May 12, 2022 -

Palm Coast Ford responded

We understand that purchasing a new car can be a daunting task--especially after 15 years!--and our team strives to make it the best experience for our customers. Thanks for choosing Palm Coast Ford, Theresa. Congrats and enjoy your new ride!

May 10, 2022

Great experience from ordering the vehicle to delivery and purchase. Mike, our salesman, kept us up-to-date during the process and was ready to help if the vehicle arrived while we were out of the country More

by BEN.BALKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Michael Hamilton, Kyle Hash
May 11, 2022 -

Palm Coast Ford responded

Thank you for the 5-star rating and review. See you next time!

May 10, 2022

These guys rock - excellent service and sales team. I would definitely recommend this dealership. The best! More

by Jared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Joe Smith
May 11, 2022 -

Palm Coast Ford responded

Jared, we are so thrilled to hear you had an excellent experience at Palm Coast Ford. Thanks for the stellar rating and review!

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