Palm Coast Ford

Every staff person I interacted with is friendly.The Every staff person I interacted with is friendly. The reason for the 3 rating is because of the policy, "if we can't replicate the problem, there i Every staff person I interacted with is friendly. The reason for the 3 rating is because of the policy, "if we can't replicate the problem, there is nothing to fix." The dealership knows exactly what to fix. Also, when I went to pick up my unprepared car, they could not find it on the lot. It took them over 25 minutes to find it. More

My experience at Palm Coast Ford was excellent. Austin did a great job with showing me vehicles I was interested in. I was out the door in my new vehicle very fast . The process of financing and registrat did a great job with showing me vehicles I was interested in. I was out the door in my new vehicle very fast . The process of financing and registration went very smoothly. I would definitely recommend Palm Coast Ford to my friends. Great job to Austin and the rest of the Palm Coast family. More

The employees are knowledgeable, courteous and efficient. The lounge area is clean, confortable and has good coffee. The lounge area is clean, confortable and has good coffee. More

They offered home service for a recall on my Mustang. Time saver! They replaced the defective airbag in less than an hour. Thank you for all your help! Time saver! They replaced the defective airbag in less than an hour. Thank you for all your help! More

What a pleasant and refreshing experience for trading in a vehicle and buying a new one from Palm Coast Ford. Reggie my salesperson, which by the way I bought my 4th vehicle from, was extremely knowledgeabl a vehicle and buying a new one from Palm Coast Ford. Reggie my salesperson, which by the way I bought my 4th vehicle from, was extremely knowledgeable and gave great advice, without being pushy in any way. I can not say this about 3 other dealerships I have been before. We looked at many cars till we found the perfect one for me, and even AFTER the sale, Reggie sat with me for hours and explained all futures in my new vehicle and made sure I am fully satisfied and comfortable. I woudl give him 6 stars if it would be possible. The Sales manager Sean Peveler also was very supporting and guided me through this process without problems. I want to make sure I mention Dan Blair, the Financing Manager. The financing process is usually the most painful one when buying a car, but Dan made this process fast, with great advise, and I have to say even fun. My last shout out is to Ralf (who unfortunately is not in below list for star rating) in the service area. What a friendly and happy person. He detailed the car I bought that it looked like new. What a crew at Palm Coast Ford. I will for sure buy my next vehicle from them again, and I can only advise everyone to go and check out Palm Coast Ford. One of the best car buying experiences ever. What a GREAT TEAM. Thank you to all at Palm Coast Ford More

Live in Pennsylvania but needed an oil change. Made an appointment because I wanted my hood latch checked also. In and out quickly, Mike explained everything, went over the complete multi-point inspection appointment because I wanted my hood latch checked also. In and out quickly, Mike explained everything, went over the complete multi-point inspection and answered my question about my hood latch. Before I drove away, I asked Mike where I might find a touch-free car wash. He gave me several options. I love having Palm Coast Ford as my home-away-from home dealership. Thank you, again - Palm Coast Ford. More

Great customer service. Easy to work with. Keeps me informed as to my service’s progress. informed as to my service’s progress. More

Text messages reminders are great. Copied invoice through email is great. Greeters are good. Service is good. email is great. Greeters are good. Service is good. More

Destinee did her job well although she was directed by Sean to show me the car next to the one I purchased when asked which one I could get on lease he said “either “and on our way out she said I think yo Sean to show me the car next to the one I purchased when asked which one I could get on lease he said “either “and on our way out she said I think your going to want the one with all the bells and whistles , after showing me the vehicle Sean came to me and said unfortunately I have a new girl and she shouldn’t have showed you that one but for 500.00 more dollars down you can have it . Threw the new girl right under the bus . More

Fast and efficient. Friendly service from time of checking in to check out! New lobby area is very accommodating for all. checking in to check out! New lobby area is very accommodating for all. More