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Palm Coast Ford

Palm Coast, FL

4.7
5,897 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,897 Reviews of Palm Coast Ford

November 27, 2021

Brought by truck in to have the battery replaced. With an appointment it shouldn’t have taken more than a half hour. We were there about a hour-and-a-half. Not terrible, but it could have been done a little More

by ORIOLEFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Nov 29, 2021 -

Palm Coast Ford responded

We apologize for the inconvenience on your most recent service visit. We hope to earn a 5-Star experience on your next visit!

November 27, 2021

I love service Ford - very friendly people, have a patience for a customer- VERY THANKS More

by Ella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Christen Santa Maria, Melissa Cooper, Darius Ash, John Kottke, Kat Kottke
Nov 29, 2021 -

Palm Coast Ford responded

Ella, thank you for the outstanding review on your most recent service visit!

November 27, 2021

Was there to check in on the key for key and was pleased to deal with Garett and Larry they did a great job thank you More

by STEPHENHOFFMAN196150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Larry Helsel, Garrett Loughry
Nov 29, 2021 -

Palm Coast Ford responded

Stephen thank you for the 5-Star review! We are glad you had an amazing experience working with Garrett and Larry!

November 26, 2021

Friendly & happy to help. Also obtained information on extended warranty for my 2018 Ford Edge Thanks More

by laurens111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 29, 2021 -

Palm Coast Ford responded

This is great to hear! We are thankful you had an excellent experience on your most recent service visit!

November 26, 2021

They have excellent service knowledgeable people I’m They have excellent service knowledgeable people I’m very pleased with the service It has always had a good experience More

by Jenus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Darius Ash
Nov 29, 2021 -

Palm Coast Ford responded

Jenus, thank you for the feedback and detailed experience on your most recent service visit!

November 25, 2021

Awesome experience right when I pulled up. The timing of the service was perfect. Great More

by Averyj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Nov 26, 2021 -

Palm Coast Ford responded

Thank you for the excellent review on your most recent service visit!

November 25, 2021

I walked in for the key exchange I was happy with the numbers they gave me so I took possession of the new 21 truck thank you for all the help you’ve given me in this purchase More

by STEPHENHOFFMAN196150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Larry Helsel, Garrett Loughry
Nov 26, 2021 -

Palm Coast Ford responded

Stephen, thank you for the outstanding review on your most recent visit! We hope you're enjoying your new truck!

November 24, 2021

Your representatives made the whole process incredibly easy and convenient. The truck is beautiful and the financing worked out perfectly More

by davukelja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ross
Nov 24, 2021 -

Palm Coast Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Enjoy your truck!

November 24, 2021

After oil change had large oil puddle under my car the next morning. Must old oil that slplashes onto splash shield when it is drained.. Happens every time I go there. Mechanic obviously could care less More

by Boze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall name.
Nov 24, 2021 -

Palm Coast Ford responded

Boze we apologize for the inconvenience you may have experienced on your most recent service visit. Please connect with our service director Mike Mavar at 386-447-3380 to discuss further.

November 24, 2021

We were faced with a major repair and from start to finish and Christen handled everything from a car rental, dealing with our insurance company, and making sure we had an excellent repair man, ( Tony) More

by cjrockwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Nov 24, 2021 -

Palm Coast Ford responded

Thank you for the outstanding review and feedback working with Christen on your most recent service visit.

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