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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

September 22, 2021

My service writer Melissa was very cheerful, helpful and polite. She had great customer service skills. More

by ellylloncelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Sep 23, 2021 -

Palm Coast Ford responded

Thank you so much for the review and feedback working with Melissa! We hope to earn a 5-Star review on your next visit.

September 22, 2021

Christen Santamaria was outstanding in her job as service advisor , based my decision to purchase a new vehicle from that dealership on how professional and helpful she was . Michael Barnes , as my salesman More

by david@conceptconstruction.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunn, Christen Santa Maria, Michael Barnes, Peter Kimlingen
Sep 23, 2021 -

Palm Coast Ford responded

David, thank you for the excellent review. We value the positive feedback and experience you had here at Palm Coast Ford and want to welcome you to the family!

September 21, 2021

One of the reasons I have continued buying Ford products is because of the service department at Palm Coast Ford. I feel my vehicle is in capable hands. More

by EINIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Christen Santa Maria
Sep 21, 2021 -

Palm Coast Ford responded

Thank you for the kind review! We are thrilled you have had consistent excellent experiences with our Service Department!

September 21, 2021

This is a very nice dealership everyone is very nice and friendly Chris Smith is the best always there to help More

by swank.gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimcus, Melissa Cooper
Sep 22, 2021 -

Palm Coast Ford responded

Hi Gloria! We really appreciate the kind words and review. Hope you'll visit us again!

September 21, 2021

not family oriented any more, but trying, don't loose not family oriented any more, but trying, don't loose hometown feel... rethink update plan More

by APRN Healthcare Solutions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
many new people hoping to learn who they are, Paul Summa, Sean Peveler, Chris Smith, Charlie Altman, Barry Clymer, Peter Defalco, Don York, Chris Dunn, Christen Santa Maria, Garrett Loughry
Sep 22, 2021 -

Palm Coast Ford responded

Hello! We appreciate the fantastic rating! We are always grateful for feedback on customer experiences and thank you for yours!

September 21, 2021

Consultant was knowledgeable and described one cause of the auto hold problem. It did occur again but under different conditions. More

by CGLINIEWICZ
Recommend Dealer
Yes
Employees Worked With
Do not recall the name
Sep 22, 2021 -

Palm Coast Ford responded

We are very happy to hear that you had a positive experience with our team, thank you for sharing!

September 18, 2021

I had a 12:30 appointment, at 2:00 I questioned “where’s my car”.it wasn’t even in a bay, my rep said lucky you’re not a walk in, you’d still be waiting. At 2:45 the oil change was finally completed. What More

by Vikster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rodrigues, young guy in service
Sep 20, 2021 -

Palm Coast Ford responded

Hello. We are disappointed to hear that you left our dealership completely unsatisfied. Please feel free to reach out to our Service Manager, Mike Mavar at (386) 447-3380 to discuss. Thank you.

September 18, 2021

Best experience we have ever had buying a car! Our salesman, Conor, was extremely polite, friendly, genuine and transparent. Actually the entire team at Palm Coast Ford was a pleasure to deal with. Th More

by lynn34465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor
Sep 20, 2021 -

Palm Coast Ford responded

Thank you for the kind review and amazing feedback working with Conor! We hope you have a fantastic day!

September 17, 2021

We always felt that we received good service at Palm Coast Ford when we lived in Palm Coast. We purchased a car there shortly before moving away and recently were helped with securing a car for our son. More

by karonelfvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor Hebert
Sep 17, 2021 -

Palm Coast Ford responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Palm Coast Ford.

September 17, 2021

Melissa is a rock star!! Her personality is impeccable. She explained everything “perfectly! She had no hidden agenda! The Palm Coast Ford family is fantastic!! More

by MARKPALM71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Sep 17, 2021 -

Palm Coast Ford responded

Thank you so much for the kind words and fantastic feedback working with Melissa! We hope you have a great day!

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