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Palm Coast Ford
Palm Coast, FL
5,890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,890 Reviews of Palm Coast Ford
August 25, 2021
Took forever, completely missed a code and wanted me to pay more money to fix something else. Had no idea I was coming back the second day, even though I was told to bring it back when I picked it up and t pay more money to fix something else. Had no idea I was coming back the second day, even though I was told to bring it back when I picked it up and the check engine light was still on. Melissa was awesome and it isn’t her fault that the service team had already left. Now my check engine light is still on and they want me to pay more money to fix something else. More
by nursbeck
Verified CustomerEmployees Worked With
Kevin Tone, Barry Clymer, Teri Robinson, Christen Santa Maria, Dave Kollar, Melissa Cooper, Joshua Polo
August 25, 2021
Rep was very friendly and accommodating to my time constraints. Mechanic was knowledgeable, explained everything that needed to be done and keep me updated throughout the service constraints. Mechanic was knowledgeable, explained everything that needed to be done and keep me updated throughout the service More
by CGREEN555
Employees Worked With
Melissa Cooper
August 22, 2021
Had an appointment and was told I had 1 1/2 hour wait even with an appointment. Left without having any service. Will not return. I do not know any names. The establishment was running well behind i even with an appointment. Left without having any service. Will not return. I do not know any names. The establishment was running well behind in appoint. More
by GMCADAMS42
Employees Worked With
don't know names
August 21, 2021
My service advisor does an amazing job and I know the fact that it took over three weeks to start the service on my truck wasn’t her fault.On her end she goes above and beyond for her people.So far so go fact that it took over three weeks to start the service on my truck wasn’t her fault.On her end she goes above and beyond for her people.So far so good on the repair of my truck. More
by SOLIDER692003
Employees Worked With
Christen Santa Maria
August 20, 2021
Melissa has gone leaps for me while dealing with car repais and a parent passing all at the same time. An angel on earth. I appreciate Melissa very much. You are lucky to have Melissa on your team. Th repais and a parent passing all at the same time. An angel on earth. I appreciate Melissa very much. You are lucky to have Melissa on your team. Thank you again! Traci Leggett Palm Coast, Florida More
by TRACIMARIE
Employees Worked With
Melissa Cooper
August 20, 2021
The general manager and all of the staff and the sales The general manager and all of the staff and the sales person that help me buy a 2018 Ford sport were excellent caring and helpful in every way . The general manager and all of the staff and the sales person that help me buy a 2018 Ford sport were excellent caring and helpful in every way . A big thanks to all of you. Carl Paulicelli More
by KS4IJ
Employees Worked With
Sale person reggie A Plus salesman , Michael Hamilton
August 17, 2021
The people were kind and excellent to work with. When needing help they were there to help out with no questions asked. They were all friendly and helped me choose the car that fit my lifestyle. needing help they were there to help out with no questions asked. They were all friendly and helped me choose the car that fit my lifestyle. More
by Krystal
Employees Worked With
Chris Smith, Michael Hamilton
August 17, 2021
Everything went as planned with regard to my service appointment. I was in and out in about 30 minutes and my service adviser was friendly and professional. appointment. I was in and out in about 30 minutes and my service adviser was friendly and professional. More
by tampa42
Employees Worked With
Kevin Tone
August 16, 2021
Service Department is poorly designed and managed. Did not resolve issue with car after multiple visits. Ford has a transmission problem with the ten speed on the explorers, causing vibration and noisy r not resolve issue with car after multiple visits. Ford has a transmission problem with the ten speed on the explorers, causing vibration and noisy ride. More
by GJGUZMAN
Employees Worked With
Christen Santa Maria
August 16, 2021
Always great service and friendly service personnel at Palm Coast Ford. Been buying cars there for many years. My hometown dealer...treats my family like family. Palm Coast Ford. Been buying cars there for many years. My hometown dealer...treats my family like family. More
by musicman2571
Employees Worked With
Kevin Tone, Barry Clymer, Teri Robinson, Christen Santa Maria, Dave Kollar, Melissa Cooper, Joshua Polo
