Back

Palm Coast Ford

Palm Coast, FL

4.7
5,897 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

Directions

By Type

5,897 Reviews of Palm Coast Ford

December 04, 2020

I believe your Technology Dept. has to improve the way they communicate with the Customers. There seems to be too many assumptions on their part that the Customer base is High Tech, and that is wrong! More

by DPLUNKETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Peveler, Kevin Tone, Christen Santa Maria, Dave Kollar
Dec 04, 2020 -

Palm Coast Ford responded

We are sorry to hear that you were having problems with the technology. We'd love to set up a good time for you to come in and we can go over any question's or concerns you may have. Please give us a call at 386-447-3380. Thank you .

December 04, 2020

Good people. Only one person was a bit overbearing, but overall a very good sales team. I would recommend them and felt we had a good dialogue. More

by SOFIANOST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Michael Hamilton
December 03, 2020

First time at dealership. Staff was very nice and professional. I will definitely return for my Ford service needs. Nice outdoor seating / waiting area. Easy in n out More

by HMFIC7510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Polo
December 03, 2020

On time, as priced, work was done as described. Knowledgeable service writer. Delivered on time. Clean wait area. credit card use by service writer was a plus. More

by tdemarco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Polo
December 02, 2020

awful promised 1 hour to rotate tires and change oil took 3 hours and they did not even check tire pressure this has happened to me every time I have been there More

by JCUNNINGHAM6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Kollar
December 02, 2020

Schuduled appointment, very fast, same day, job done fast, cordial attendance! I’m sure I will came back for the next oil change!! Congratulations for the team!!! Thank you guys More

by TOQUINHOPINGOLE
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Joshua Polo
November 30, 2020

Reggie was my salesman and he was very personable, knowledgeable and friendly. He was there to make our visit go as well as it did. You need more of Reggies and Sean P and Sean B !at Palm Coast Ford. More

by JPETRU0811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie, Paul Summa, Sean Peveler, Sean Bennett
November 30, 2020

So far I find the service center great, except for leaving a sweat or dirty handprint on the outside of my car. Not happy about that. More

by rockonribbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Jonathan Hart, Tech Jeff 1878, Chris Smith
November 30, 2020

Paul said they would pay for the last 3 payments. Did not. I had paid in advance for Nov. Then he said they were making the first payment. Not, I got the first payment for Dec. due by me. Took me to the More

by Escape2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Summa, Chris Smith
November 30, 2020

We had to go in to the dealership 5 times to get this repair completed. car was not washed as promised when done. Should have been called if necessary staff was not available to do repair on scheduled da More

by RONPAWLOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christen Santa Maria
Nov 30, 2020 -

Palm Coast Ford responded

Mr. Pawloski, we are so sorry to hear this. Please call Mike Mavar at the dealership and let us see what we can do to turn this around for you.

...
345
...