Palm Coast Ford

I waited in line to check in for over 20 minutes. During this time reps allowed 3 vehicles to bypass me and another gentleman waiting. I had an appointment scheduled for 9. Finally after seeing the rep l this time reps allowed 3 vehicles to bypass me and another gentleman waiting. I had an appointment scheduled for 9. Finally after seeing the rep look back at me a couple times and make no effort to greet me I got out of my car and walked up. The two guys standing there looked like they were lost when I started to vent my frustration. Fortunately Melissa stepped in and was very helpful. I’ve purchased 3 vehicles from you guys and if it wasn’t for Melissa I wouldn’t be considering a new cars from you guys. More

Thanks to Sales Manager Michael Busler for his knowledge about the F-150, I made the choice of the right truck the first time. Thanks also to Sales Consultant Garrett Loughry, both are affirmations to how I about the F-150, I made the choice of the right truck the first time. Thanks also to Sales Consultant Garrett Loughry, both are affirmations to how I like to be treated, great job Hank! More

Michael and Garrett are very helpful and accommodating. We are very pleased with our new Mustang convertible and it was a pleasure working with them. We are very pleased with our new Mustang convertible and it was a pleasure working with them. More

as always very accomodating I had to return my ranger due to it being slighyly smaller than i have been use to. got me in and out quickly and in to my F-150 to it being slighyly smaller than i have been use to. got me in and out quickly and in to my F-150 More

Drop off the truck. Wait for 45 minutes for a ride back home. The truck NEVER LEFT the service drop off area, and all your tech did was waste my gas by leaving my truck running for 10/15 minutes, turn on home. The truck NEVER LEFT the service drop off area, and all your tech did was waste my gas by leaving my truck running for 10/15 minutes, turn on and off my truck more than 10 times, probably affecting my starter, which you guy are not going to replace at this point if it goes bad, and then have the guts to tell me that your tech ran a diagnostic and couldn’t find anything. The truck never left my sight.Your tech lie to me, and then he proceeded to tell me that if something goes wrong, it will be cover by the warranty. I have 500 miles left on my bumper to bumper, electrical issues are not cover under the power train warranty, and then he gave me the whole “ we couldn’t reproduce the issue” junk. Last time I was there you tech try to sale me $460 in unnecessary services. Basically you guys are hoping I run out of warranty to be able to stick me with charges. Very unprofessional. Shame of you. Typical dealership behavior. More

Even with loads of other cars there that morning I was able to get my car serviced with in an hour. I was able to do the rest of my errands early in the day. Everyone distanced themselves appropriately an able to get my car serviced with in an hour. I was able to do the rest of my errands early in the day. Everyone distanced themselves appropriately and wore masks. Thanks for great service. More

Things went fast and easy was in by nine out by 1130 Things went fast and easy was in by nine out by 1130 from the sales person to the person that I signed all the papers wet everything went smoothly Things went fast and easy was in by nine out by 1130 from the sales person to the person that I signed all the papers wet everything went smoothly More

Took my car right in after I drove in. Service looked over everything and put two filters in that were dirty. Christen was very efficent, as she always is. over everything and put two filters in that were dirty. Christen was very efficent, as she always is. More

Awesome Dealership!!! From the sales to the service department!! You can trust Palm Coast Ford with all your needs!! I am proud to be part of the Ford Family!! department!! You can trust Palm Coast Ford with all your needs!! I am proud to be part of the Ford Family!! More

Chris Dunn is my service advisor. He is very knowledgeable, explains thoroughly all questions asked in an understandable, reassuring way. I am always treated respectfully. He is trustworthy, ki knowledgeable, explains thoroughly all questions asked in an understandable, reassuring way. I am always treated respectfully. He is trustworthy, kind and a friendly young man who goes the extra mile to get things done. More