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Palm Coast Ford

Palm Coast, FL

4.7
5,887 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,887 Reviews of Palm Coast Ford

March 13, 2019

Disappointed with time I showed up 10 mins earlier before my appointment for oil change only and finally was able to get my car 2 hours later... very disappointed with thei More

by sunmama03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Eichinger, Dave Kollar
Mar 19, 2019 -

Palm Coast Ford responded

Thank you for your review and for taking the time to make your oil change appointment. While we make every effort to get all of our customers into their slotted time as quickly as possible, delays can occur based on safety concerns we locate on customers' vehicles during the inspection process. It is important that we review these safety concerns in detail with our customers. We apologize for the delay and hope you'll visit us again for your next service appointment where we will get you in and out as quickly as possible.

March 13, 2019

New transmission Robert was very courteous & professional. He communicated very well with us. The service department did a great job & my car drives much better now. E More

by PLASTICPRINCE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger, Jon Hart
March 12, 2019

Mustang purchase No issues, paid top dollar but car had right history, therefore was willing to pay the price. No pressure like other dealerships to purchase unnecessa More

by BE_SAFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Chris Smith, Scott Andersen
March 12, 2019

Excellent service My service appointment was successful. I was in and out as scheduled and was comfortable watching HGTV as a waited. There were coffee and doughnuts fo More

by beckygantz16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
March 12, 2019

Way overpriced Have no idea who service person was. I'm required to put in a name. Had car towed to the Ford dealership where they ran the test to see what was wro More

by PCMIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blair Aleshire
Mar 19, 2019 -

Palm Coast Ford responded

We are sorry to hear about your negative experience with us. Please contact our service director John L'heureux at your convenience so that we can verify that the quote provided matches the one you received elsewhere and that items weren't overlooked by the other provider. It is important that the correct parts and service procedure is followed to prevent further damage to your vehicle. Thank you.

March 12, 2019

Great service Chris and his team was fast and knowledgeable! Thank you for putting me in a car I love, gotta have my sun roof. Go Buckeyes More

by CRMSWIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Peter Kimlingen
March 11, 2019

Maintenance oil change and low tire pressure Work was performed in a timely manner, personal acted in professional manner. Friendly and respectful all required work discussed. However tire press More

by bwdavidso56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
March 10, 2019

Very fast service The service center was extremely busy. I was given a wait time of two hours. About 45 minutes later, they told me the service was complete. More

by evansdad0455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
March 10, 2019

Great “Received fantastic customer service from Jon. Went above and beyond for me.. massive help. Thank you very much Jon for your quick and amazing help! More

by EDIMITROVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
March 09, 2019

great service Christine is always very helpful.Always knowledgeable about my questions. The truck is always ready when I'm told. And if something needs to be done,t More

by ANNSOFIE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
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