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Palm Coast Ford

Palm Coast, FL

4.7
5,898 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,898 Reviews of Palm Coast Ford

October 24, 2018

Jon was fabulous & explained everything abt what we needed Jon Hart is the BEST Service Advisor we have ever had at Palm Coast Ford. Very polite , very thorough. We were very pleased. Employees would come by More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Oct 24, 2018 -

Palm Coast Ford responded

Happy to hear this! On behalf of Jon and our team - thank you for choosing us and we hope you'll visit us again soon!

October 24, 2018

Service/maintenance Good job on the service and A/C compressor replacement. Would have been nice if they had wahed the truck, considering what I spent!! I also believe More

by g8torlaw2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Oct 24, 2018 -

Palm Coast Ford responded

Thank you for your feedback! We're happy to hear you enjoyed your experience with our service team. I apologize for your car not being washed, however, we removed the car wash a few months ago to make room for the additional bays to help expedite service visits and shorten wait times. If you wish to discuss your visit in greater detail, please contact me at (386) 447-3380 when you have a moment of availability. Thank you and I look forward to speaking with you. -John L’Heureux /Service Director/ Palm Coast Ford

October 24, 2018

Oil Change / Recall Work Very courteous and fast service. Dropped my vehicle off in the morning and not long after I received a call saying that my vehicle was ready for pick More

by EDDIED224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
Oct 24, 2018 -

Palm Coast Ford responded

Thank you for taking the time to provide your feedback, Eddie! We're happy to hear you enjoyed your experience with us and hope you'll visit us again soon!

October 24, 2018

professional Quick service. Professional and timely. Everything explained. I liked the free donuts and coffee. I always enjoy the visit and will return when needed More

by vparrish47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnes
Oct 24, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! Thank you so much for sharing and we're happy to hear you enjoyed our free donuts and coffee!

October 24, 2018

Very professional Very professional,all questions answered quickly and clearly.very good service.Frindly and courteous service.Would recommend palm coast Ford to my More

by scaps1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Aleshire
Oct 24, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you so much for your kind words!

October 23, 2018

oil change tried to over charge me for synthetic oil, when all they put in was a blend, had to speak to manager, first service advisor left my car running in th More

by FRSTEWART81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John L'Heureux
Oct 24, 2018 -

Palm Coast Ford responded

Thank you for taking the time to provide your feedback. We regret you did not enjoy your recent experience with our service department and apologize for any inconvenience this may have caused you. Our service department prides itself on customer satisfaction and providing professional services for our customers. We would appreciate the opportunity to discuss your experience in greater detail. At your earliest convenience, please contact us at 386-447-3380.

October 23, 2018

Oil change Great service, friendly adviser. Did not try to oversell me. Also was very fast. Didn’t have to wait at all. Get your beans wet at palm coast ford! More

by papad4872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Oct 24, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you for taking the time to provide your feedback!

October 23, 2018

Oil change tire rotation Waited one and half hrs for oil change and tire rotation . I had to return as the tires did not have the required tire pressure. More

by POTTER336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Dave Kollar
Oct 24, 2018 -

Palm Coast Ford responded

Thank you for your feedback. I apologize if you did not enjoy your experience with us. If you wish to discuss this further, please contact me at your earliest convenience at (386) 447-3380. - John L’Heureux /Service Director/ Palm Coast Ford

October 23, 2018

Very satisfied sevice The visit was very fast and service was exceptional. The employees always are so accommodating'. I would return for service if needed. Also the shu More

by STONEWELLRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, Blair Aleshire
Oct 24, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We're happy to hear you enjoyed your experience with us!

October 23, 2018

Great Service department Have been dealing with Palm Coast Ford for a year now. Service department gets the job done. Not a lot talking or making a relationship going on. Stra More

by LEANNE.MANNINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Oct 24, 2018 -

Palm Coast Ford responded

Thank you for your feedback, Leanne. We truly value our relationships with our customers and apologize if you didn't have the opportunity to establish relationships with our staff. We will take your feedback into consideration and work to improve our standard of customer service.

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