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Palm Coast Ford

Palm Coast, FL

4.7
5,918 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,918 Reviews of Palm Coast Ford

September 16, 2018

they don’t know what they are doing They tried to charge me for my radio when it was under warranty. They told me they didn’t charge me for rotating my tires. Well guess what they never More

by janicepb723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Tracy
Sep 17, 2018 -

Palm Coast Ford responded

Thank you for your feedback, Janice. I regret you did not enjoy your recent experience with us and apologize for any inconvenience this may have caused you. Our team strives to provide exceptional customer service and regret if you felt you did not receive it. I apologize for your car not being washed, however, we removed the car wash a few months ago to make room for the additional bays to help expedite service visits and shorten wait times. If you wish to discuss your visit in greater detail, please contact me at (386) 447-3380 when you have a moment of availability. Thank you and I look forward to speaking with you. -John L’Heureux /Service Director/ Palm Coast Ford

September 15, 2018

Oil Change I have enjoyed each visit to Palm Coast Ford, from the buying experience to the service department. They are very friendly all the way around. There More

by WC4FSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Sep 17, 2018 -

Palm Coast Ford responded

Thank you for your kind words! We're happy to hear you enjoyed your experience with Jon and our team! We hope you'll visit us again soon!

September 15, 2018

Great service! Woke up to a dead vehicle! Managed to get it started and headed to Palm Coast Ford without a service appointment. Dave took me in right away, the ba More

by ed_duda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
Sep 17, 2018 -

Palm Coast Ford responded

Thank you for your kind words, Ed! We're happy to hear you enjoyed your experience with us and appreciate you taking the time to share! We hope you'll visit us again soon!

September 15, 2018

Great Service Robert is an amazing customer advocate and whole staff is great amazing leadership of John as well. Highly recommend to any and all for trusted servic More

by DANDRE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John L'Heureux, Robert Eichinger
Sep 17, 2018 -

Palm Coast Ford responded

Thank you for your positive review and recommendation! We hope you'll visit us again soon!

September 14, 2018

Transmission We had a issue with the transmission. The found the problem and fixed it in a timely manner. Out service representative was very nice and the hot dogs More

by roadstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Sep 14, 2018 -

Palm Coast Ford responded

Thank you for your positive feedback! We're happy to hear you enjoyed your experience with us and appreciate you taking the time to share!

September 14, 2018

Excellent service and a friendly atmosphere. Not to mention Our sales rep (Victor) was very attentive to my needs and did all he could to accomodate me. One of my best car buying experiences. More

by ssalaimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Andersen, Victor Gallitto
Sep 17, 2018 -

Palm Coast Ford responded

This is great to hear! Thank you so much for your kind words! Enjoy your new car!

September 14, 2018

tired change and oil change excellent service and very friendly staff, excellent service and friendly staff. friendly atmosphere, excellent information on work to be done to car More

by MAISONETNORBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Jon Hart, Blair Aleshire, Sasha Bucala, Michael Barnes, Brianna Tracy
Sep 17, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you for your kind words! We hope you'll visit us again soon!

September 14, 2018

great service. robert was excellent Robert handled everything as expected.from drop off to pick up.third truck that i have been getting service done at Palm Coast Ford. will continue More

by DENNISCANFIELD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Sep 17, 2018 -

Palm Coast Ford responded

Thank you for your kind words! We're happy to hear you enjoyed your experience with us and appreciate you taking the time to share!

September 14, 2018

Absolutely amazing 😉 When I pulled up for service I was greeted promptly and by a service advisor that maintained a very uplifting and positive attitude for my entire enga More

by fredoringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Clymer
Sep 17, 2018 -

Palm Coast Ford responded

Happy to hear this, Fred! Thank you for your kind words! We hope you'll visit us again soon!

September 14, 2018

Purchase of new 2018 Taurus & Service Dept for prior Ford Since moving to PC, FL I always used Service Dept for 2000 Crown Victoria and very satisfied. Service Mgr Kevin Tone, always made sure my car was in p More

by dojofitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Peter Defalco, Scott Andersen, Don York, Robert Eichinger, Peter Kimlingen, Kevin Tone
Sep 17, 2018 -

Palm Coast Ford responded

This is wonderful! Thank you for your kind words! On behalf of our team - thank you so much for choosing us and congratulations on your new 2018 Ford Taurus! We hope you'll visit us again soon!

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