Palm Coast Ford

John Hart was very helpful Jon was very knowledgeable, and helpful when it came to my ford. He told me what I needed done prior to any work done on my vehicle: he explained why Jon was very knowledgeable, and helpful when it came to my ford. He told me what I needed done prior to any work done on my vehicle: he explained why that work needed to be done so I felt like I was being well thought about and taken care of. 10/10 would reccomend. I’ll be back for further maintenance. Also, Jon is very friendly. More

Highly Pleased I was pleased with the whole car buying experience at Palm Coast Ford. It was nice dealing with a local business and they treated us like family. I I was pleased with the whole car buying experience at Palm Coast Ford. It was nice dealing with a local business and they treated us like family. I would highly recommend them to anyone looking for a new car. More

Efficient routine maintenance Got an oil change (my original reason for going in). Fast, attentive service. Kept me informed of progress while I waited. The technician advised me o Got an oil change (my original reason for going in). Fast, attentive service. Kept me informed of progress while I waited. The technician advised me of how long the wait would be (short) and delivered on the assurance so I was able to wait rather than having to make two trips to the dealer. One minor additional item that I was not initially aware of was identified and I was informed. Taking care of that item was also handled very quickly and at a quite reasonable price. More

Like being at home There's nothing they want do to make a visit feel good . I've been doing business with you for 6 years and it's a great feeling. Would I buy another There's nothing they want do to make a visit feel good . I've been doing business with you for 6 years and it's a great feeling. Would I buy another car there with no problem . More

Pleasant smooth experience Accommodating friendly and no pressure transaction. Everyone was friendly and smiling. There were no snags. I would highly recommend. Happy to hav Accommodating friendly and no pressure transaction. Everyone was friendly and smiling. There were no snags. I would highly recommend. Happy to have my new truck! More

Chris did exactly what he said, no long wait, good buying ex Everyone was pleasant and a good energy flowing in building. Chris Smith did exactly what he said one phone, pretty much in and out with my choice of Everyone was pleasant and a good energy flowing in building. Chris Smith did exactly what he said one phone, pretty much in and out with my choice of vehicle. More

Ford Has a better idea I went for routine oil & filter change, tire rotation, and 75,000 check-up. The oil was taken care of, and the tires were rotated. A tire lug was br I went for routine oil & filter change, tire rotation, and 75,000 check-up. The oil was taken care of, and the tires were rotated. A tire lug was broken as one wheel was removed. There would be a several-hour delay in getting the part. I decided to return two days later. The part was replaced & I was on my way. The communication between myself & service adviser Tom Hart was great. He is excellent at keeping the customer informed. He was as valuable as the mechanic. Thank you for the great service, even with a problem. More

Always surprised Upon arrival to drop my Ford for transmission service, I was told about a $110 diagnostic fee; which I refused. I explained I wanted the fluid in my t Upon arrival to drop my Ford for transmission service, I was told about a $110 diagnostic fee; which I refused. I explained I wanted the fluid in my transmission changed and there is nothing else wrong at this time. The work was completed, $166. Upon pick up of my Ford, the Service writer polite, I got to my car to find the plastic seat cover scrunched up on the side of my seat, the floor cover pushed of to the side, the steering wheel cover on the passenger side floor. My radio was off, when I turned it on, the volume was up to about 8 (usually set at 4), driver seat was readjusted down and leaning back, rear view mirror was also adjusted. I just wish they would remember the cars they work on are not their's. Someone has already adjusted his/her preferences for his/her car. As far as the radio, this seems to be an ongoing problem that could be solve by having either music played in the service bays or allow the mechanics to play their own music. More

service and deodorizing of vehicle. I brought my car in to be checked since we are going on a trip, however a few days before, I left a package of chicken legs in the car and they fell u I brought my car in to be checked since we are going on a trip, however a few days before, I left a package of chicken legs in the car and they fell underneath the seat causing a terrible smell. the odor got into the carpets so they put an ozone machine on it which took a couple of days. They did not give up until the problem was taken care of. Robert Eichinger also suggested I bring the car in again for a cleaning just to make sure. I have to say I am very satisfied with the service. More

Fantastic!!! Palm Coast ford means what they say. Fantastic people and products. Teri Robinson was a pleasure to work with. She knew the product and there was NO p Palm Coast ford means what they say. Fantastic people and products. Teri Robinson was a pleasure to work with. She knew the product and there was NO pressure. She just wanted me to be happy with my choice and the price. Will be back when the time comes for another vehicle. More