
Palm Coast Ford
Palm Coast, FL
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5,890 Reviews of Palm Coast Ford
Love this dealership. They always are willing to help and do a super job. Would recommend this dealership to everyone. They go above and beyond to help. and do a super job. Would recommend this dealership to everyone. They go above and beyond to help. More
I just had a very unpleasant experience with your sales manager today. I stopped to get a car wash on my new car. I was told that this must be arranged by my salesmen. I went to the sales desk and asked manager today. I stopped to get a car wash on my new car. I was told that this must be arranged by my salesmen. I went to the sales desk and asked for assistance. One of the salesmen went looking for the salesmen that sold me the car. In the mean time I talked to Ron the sales manager. I told him that this new arrangement was less convenient for me the customer. Ron was dismissive and indeed insulting in his response. He then informed me that the dealership was not obligated to provide the car wash because the salesmen made the commitment. Disappointing response and it did nothing to cause my faith in the dealership to be maintained. It felt like the sales department had made their sale and now could care less about their customer relationship. I must say that this behavior was evident only with Ron and not the other salesmen. To bad. I guess I will be looking for a different dealership for future purchases. But if Ron is any indication you really don't care. More
Customer service with the Service Department is not a top priority. In fact, it does not even enter into the picutre at all when dealing with the Service Department. Not focused, totally disorganized and wor priority. In fact, it does not even enter into the picutre at all when dealing with the Service Department. Not focused, totally disorganized and worse yet, nasty and belligerent and condescending. I would have thought that the department often known as the front line with customer in a dealership would have been much more polished and professional. On the flip side, the Sales Department was fantastic. More
This dealership is a very friendly and really make you feel at home, this is my second car from this dealer and Sean and John good people to work with, thanks feel at home, this is my second car from this dealer and Sean and John good people to work with, thanks More
Second purchase from palm coast ford. Sean and Chris are an asset to your dealership. They could not have been more courteous, professional and accommodating in my purchase of a 2013 150. They are the most an asset to your dealership. They could not have been more courteous, professional and accommodating in my purchase of a 2013 150. They are the most trustworthy and personable sales staff I have ever had the pleasure in working with in this industry. I can`t thank them enough. hope you will visit them for all your vehicle purchases, you will be happy without any question. thanks again phil hudgins More
I wanted to take a moment to thank Sean Peveler and Chris I wanted to take a moment to thank Sean Peveler and Chris Smith for all of their help with my recent new car purchase. Having spent three years in I wanted to take a moment to thank Sean Peveler and Chris Smith for all of their help with my recent new car purchase. Having spent three years in the automobile business years ago, I can honestly say that my entire experience was top-notch! I purchased a 2013 Ford Fusion and I simply love it.Sean and Chris were a pleasure to do business with. Kudos to the entire staff! Sincerely, D.J. Ruddell More
My wife and I entered the dealership looking for a used car primarily for her to drive to and from work. We were introduced to "Red." We told him what we were looking for and he showed us a very nice use car primarily for her to drive to and from work. We were introduced to "Red." We told him what we were looking for and he showed us a very nice used car with low mileage and at a price we could afford. He had the car detailed and filled with gas before we left the dealership. I recommend Red as an excellent salesman who is not only knowledge of Ford cars but also any car he may show to a prospective purchaser. After purchasing the car, we have received many letters and emails from other employees requesting that any time we return to the dealership we stop by an introduce ourselves. Everyone there is very friendly. More
2nd car purchased here. Jeff Moore was wonderful! Will only purchase thru him. Has great patience and will do what ever it takes to please his customer only purchase thru him. Has great patience and will do what ever it takes to please his customer More
We came in just to look at used SUV's, and left with a great 2012 Ford Edge. Our sales person, Jeff Moore, helped us zero in on the Edge. It was a perfect match for our needs, and looks great. With the de great 2012 Ford Edge. Our sales person, Jeff Moore, helped us zero in on the Edge. It was a perfect match for our needs, and looks great. With the dealership only 5 miles from our house, it makes using the lifetime free oil changes a real advantage. The entire dealership staff was helpful, and friendly. The dealership manager came over and we had a nice talk about his dealership, and the Ford Edge. We feel we made the correct choice. More
From the time I parked my car to walk into the dealership to the time I drove out all the sales people were very helpful. I guess the best part was the no pressure sales. Even after I leased the car the sa to the time I drove out all the sales people were very helpful. I guess the best part was the no pressure sales. Even after I leased the car the salesmen were still very helpful. My next car will be a Ford. Jill Couch More