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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

February 29, 2024

Very accommodating. .very friendly, offer pick up and drop off free. Great place to have your vehicle dine More

by M.OUELLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Feb 29, 2024 -

Palm Coast Ford responded

We're delighted to hear that you found our service accommodating and our staff friendly! Offering pick up and drop off for free is just one of the ways we strive to make servicing your vehicle as convenient as possible. Thank you for choosing us!

February 29, 2024

After leaving my truck at Palm Coast Ford service center for 5 days vehicle was returned to me without the issue resolved. Excuse after excuse. No follow-up regarding a part ordered. All along the technicia More

by markrhame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Chavez
Feb 29, 2024 -

Palm Coast Ford responded

We're truly sorry to hear about your frustrating experience with our service center. We understand your concerns and would like to address them promptly. Please reach out to Mike Mavar, Service Director at 386-447-3380 directly so we can investigate this matter further and ensure that your concerns are properly addressed. Your satisfaction is our top priority, and we're committed to making things right.

February 29, 2024

Great Service Quick! My favorite part is the home delivery, Thank Guys, see you soon More

by DASILVAMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Alex Barksdale
Feb 29, 2024 -

Palm Coast Ford responded

We're glad you appreciate our home delivery option! Our goal is always to make servicing your vehicle as convenient and hassle-free as possible. Thank you for choosing us, and we look forward to serving you again soon!

February 29, 2024

The dealership was very helpful with my transportation problem by coming to my home to pick up my vehicle for recalls that needed to be done. The best part was it was finished in a few hours and delivered More

by MBARROW123
Recommend Dealer
Yes
Employees Worked With
Niko Chavez
Mar 04, 2024 -

Palm Coast Ford responded

We're thrilled to hear that our team at Palm Coast Ford went above and beyond to assist with your transportation needs and ensure that your vehicle's recalls were taken care of promptly. Providing convenient and efficient service is always our priority, and we're glad to hear that your experience reflected that. Thank you for sharing your positive feedback, and please don't hesitate to reach out if you need any further assistance in the future.

February 28, 2024

In the original purchase of the car, I felt highly pressured to buy the only auto I was shown. After 3 back operations, I was in great pain and wanted to leave but 5 salesman came into me and I did an More

by RJ
Recommend Dealer
Yes
Employees Worked With
Nicki
Feb 28, 2024 -

Palm Coast Ford responded

We're truly sorry for your initial experience but delighted we could turn things around for you this time. Thank you for giving us another chance, and we're glad we could assist with your recent issue.

February 28, 2024

Great Service, I'm very happy, Josh Polo Very friendly and helpful. Thank Palm Coast Ford. More

by camilorojasm22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
Feb 28, 2024 -

Palm Coast Ford responded

It's great to hear that you had a great experience at Palm Coast Ford! We're delighted that Josh provided you with friendly and helpful service. Thank you for choosing us, and we appreciate your kind words.

February 28, 2024

Great service technician polite,professional,knowledgeable. I'll from now on request mobile services. Thank you. More

by onephat50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Feb 29, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with the service team! It's great that you'll be requesting mobile services from now on, and we're confident that you'll continue to receive top-notch service. Thank you for choosing us, and we look forward to serving you again soon!

February 27, 2024

Very friendly and helpful. It was a delightful experience, My salesman, John, was very professional and helped me find the perfect vehicle to suit my needs. More

by JACKSON21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Kyle Hash, JOHN DASILVA
Feb 28, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that John provided you with excellent service and helped you find the perfect vehicle. We appreciate your business and hope you enjoy your new ride!

February 27, 2024

Service is much improved- it’s now a pleasure coming in for an oil change & tire rotation More

by caymi.acn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Nunez, Melissa Cooper, Cory Epperson
Feb 28, 2024 -

Palm Coast Ford responded

We're thrilled to hear about your improved experience! We're committed to providing top-notch service, and we look forward to continuing to exceed your expectations in the future.

February 26, 2024

I've been shopping and doing maintenance at Palm Coast Ford since 2009. They are always top notch and go above and beyond to make sure your happy and comfortable during the buying process. More

by Booch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Sean Peveler, Don York, Josh York, Alex Barksdale, Kyle Hash
Feb 28, 2024 -

Palm Coast Ford responded

Thank you so much for your loyalty and kind words! We're thrilled to have been your go-to dealership for over a decade, and we look forward to continuing to provide you with exceptional service in the future.

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