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Palm Coast Ford
Palm Coast, FL
5,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,969 Reviews of Palm Coast Ford
April 19, 2011
I had to bring my car (1994) into ford for repairs. I was told that my car would be done by 430 that afternoon, this was a Friday April 15,20011 unforseen problems made the repairs imposible. I had plans was told that my car would be done by 430 that afternoon, this was a Friday April 15,20011 unforseen problems made the repairs imposible. I had plans for the next day to take my son to Universal for his birthday, a husband that need to be picked up at 130am from work and another son that needed to be picked up from school. I do not no the last names of the employees but the first names were John and Randy,they both went out of their way to make sure that I was able to do all the things that needed to be done, they made my weekend a very good one. I thank them very much for going ABOVE AND BEYOND any customer sevice I have ever had they are both amazing. When I returned for my car on Monday I was greated by Randy and later by John they asked how my trip was, rechecked my car and went out of their way to make sure that my family and I were safe in my car. Ford should be "PROUD"to have these two men working for them thanks again for going out of your way so I did not have to disapoint the boys you guys are the best!!! More
by lynnkulka
Employees Worked With
Randy and John, John L'Heureux
April 16, 2011
I was always greeted with very friendly Workers at the dealership. I feel as though I am a friend there. Jeff was very helpful with my selection and always took the time to make sure I was happy. I am a F dealership. I feel as though I am a friend there. Jeff was very helpful with my selection and always took the time to make sure I was happy. I am a Ford customer and have been since 1954 and have had great dealings before, but none have been this good! More
by Ronald Gibson
Employees Worked With
Jeff Moore, Jeff Moore
April 15, 2011
Overall experiance was great. Jeff Moore the salesman,was very helpful with all our questions and was very knowledgeable with all our inquires. Jeff took his time to explain everything and said if there were very helpful with all our questions and was very knowledgeable with all our inquires. Jeff took his time to explain everything and said if there were any questions that needed to be answered, do not hesitate to call. We would favorably recommend Palm Coast Ford. More
by Benjan
Employees Worked With
Jeff Moore, Jeff Moore
April 09, 2011
We purchased a new truck there this past week and we were We purchased a new truck there this past week and we were pleasantly surprised that we did not get any pressure tactics to buy a vehicle. Our salesm We purchased a new truck there this past week and we were pleasantly surprised that we did not get any pressure tactics to buy a vehicle. Our salesman Jeff Moore was extremely helpful. It was a no pressure deal which went smoothly. Paul Summa was fantastic to deal with, he got us an extremely low interest rate and it was done in less than an hour. We have never gotten out of a dealership in that amount of time! Much Thanks to both of you. We love our new truck. John & Barbara Shumate More
by johnshumate
Employees Worked With
Jeff Moore - Paul Summa, Paul Summa, Jeff Moore
April 05, 2011
My husband and I were traveling from Massachusetts through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. We were strangers in FL and had never known about Palm Coast Ford but "limped" our ailing truck into their lot where Kevin Tone in the service dept. greeted us and welcomed us to stay overnight in our camper in their parking lot while our truck was being repaired by senior master tech Jim Allen and his crew. Kevin was excellent with his knowledgeable, positive, caring, attentive attitude and Jim was brilliant in dealing with the lengthy, complicated repair. Jim explained every detail about the project and treated us with respect, warmth and friendship. His mechanical AND people skills are unsurpassed. By the 3rd day of RV life in the parking lot, we got to know many of the employees at Palm Coast Ford, and every one was genuinely kind and concerned about our comfort + satisfaction. Then, Sales manager Paul Summa informed us about the option to buy a new pickup rather than paying the great expense of the repair of our old one. Although we hadn't even considered buying a new truck, we listened to Paul's offers. We were initially very reluctant to make a deal, but eventually did decide to buy a new 2011 F250 diesel for which we are very pleased. Chris Smith helped to finalize the deal and familiarize us with all the bells and whistles of the new high-tech truck. He and Paul did a fine job in making us comfortable during the sale of the truck and getting it set up with the 5th wheel hitch necessary to pull our camping trailer back up north. During our 4 days of unexpected "vacation" at Palm Coast Ford we met many wonderful staff and talked to General Manager Don York several times. He runs a fine business and has an exceptional staff from Service to Sales. We highly recommend this dealership to everyone for service AND sales! :-) Linda + Brain More
by brialin
Employees Worked With
Kevin Tone, Jim Allen, Paul Summa, Chris Smith, Don York, Paul Summa, Chris Smith, Kevin Tone
April 05, 2011
This was just the first step in buying a new car. We wanted to check out a few dealers, and did. After the help we recieved from Chris, even though he knew we weren't buying that day, it has narrowed u wanted to check out a few dealers, and did. After the help we recieved from Chris, even though he knew we weren't buying that day, it has narrowed us down to probably Chris. See you in a month or so. We did go to the local Chevy dealer, and where disappointd in the customer service we recieved. Also the difference between the fusion and the malibu was very noticable, ride, comfort and quality. Ive been a chevy guy for quite a while. Good job Chris. Hi to Paul also, but is it Fusion, or Fusio? Thanks again. More
by klhaller
Employees Worked With
Chris Smith, Chris Smith
April 04, 2011
They were helpfull but as in most dealerships they played the numer games and unless you are prepared with the values of your trade in then they will try to allow you the least they can on the trade. If you the numer games and unless you are prepared with the values of your trade in then they will try to allow you the least they can on the trade. If you know the vaule of your trade in then stick to it and then they will make a good deal. More
by tkenthack
Employees Worked With
Chris Smith, Don York, Chris Smith
April 04, 2011
Sean was great, straight forward. Explained how everything worked to make our transition to our new explorer easier. New technology can be overwhelming, so that was a big help. He definitely knew everything worked to make our transition to our new explorer easier. New technology can be overwhelming, so that was a big help. He definitely knew his stuff. We would definitely buy from him again. Thank you Sean! More
by kimscofield
Employees Worked With
Sean Peveler, Sean Peveler
April 04, 2011
It was nice not to get pushed, but allowed to take the time, and make my decision. I recommend Chris Smith to anyone considering a new car purchase. I have used the service department, at this dealers time, and make my decision. I recommend Chris Smith to anyone considering a new car purchase. I have used the service department, at this dealership, as they are associated with Daytona Toyota, and have found them to be excellent. Recommend the whole package. More
by Bikeral
Employees Worked With
Chris Smith, Chris Smith
March 31, 2011
Out of all the Ford dealerships around Jacksonville, Palm Coast gave us the best deal on our new explorer. Sean was very helpful and understood we needed things done fast because we had 2 kiddos with us. We Coast gave us the best deal on our new explorer. Sean was very helpful and understood we needed things done fast because we had 2 kiddos with us. We will recommend Palm Coast to all of our family and friends! Thanks, Palm Coast! More
by joeash08
Employees Worked With
Sean Peveler, Sean Peveler
