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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews
Call Dealership (386) 447-3380
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

February 11, 2024

Professional and very courteous staff explained everything they had to do before they did it More

by SALLYNUNZIATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Report | Print
Feb 13, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We strive to ensure transparency and excellent service for every customer. We're delighted to hear about your positive experience with our staff.

February 11, 2024

Went in for oil change on truck and outstanding sales department presented the benefits of trading today. I didn't have check book with me and salesman drove me home to get it. They are about door to doo More

by JOESNODGRASS4160
Recommend Dealer
Yes
Employees Worked With
Brett Rabbat
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Feb 13, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience! We're thrilled to hear that you enjoyed our outstanding service and personalized attention. We look forward to assisting you with any future automotive needs.

February 10, 2024

Excellent dropped vehicle off to have recall work done. I got a shuttle home and they delivered the vehicle to my home the next day More

by stephen.finelli
Recommend Dealer
Yes
Report | Print
Feb 13, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with us! We're glad we could make the recall process convenient for you. We're always here to provide excellent service.

February 10, 2024

VERY FAST EFFICENT PROFESSIONAL SERVICE TEAM. I WILL DEFINATELY RECOMEND THIS PLACE TO ALL OF MY BEST FRIENDS. THANKS More

by PETERFIXMYHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Cory Epperson
Report | Print
Feb 13, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service team. We appreciate your support!

February 10, 2024

I had a bit of a wait because it was Saturday. I was invited back by sales depth to have my truck detailed. It took a while so the parts dept feed me pizza!!!!! That's supreme customer service!!! More

by DBDZAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Kyle Hash
Report | Print
Feb 13, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience with us! We understand waiting can be inconvenient, especially on busy days like Saturdays. We're thrilled to hear you appreciated our gesture and enjoyed the pizza while waiting for your truck to be detailed. Looking forward to serving you again!

February 09, 2024

This was my third visit to dealership regarding a headlight problem. Josh resolved the problem promptly. He keep me from passing out when he advised me it would cost about $1700 to replace the headli More

by rlefty954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
Report | Print
Feb 09, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we can't wait to welcome you back again soon!

February 09, 2024

Brett Rabbat was very helpful throughout the whole process of purchasing the vehicle. In fact, everyone we had contact with were pleasant and offering help. The only issue is with Ford; it took them 7 More

by Michele
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Rabbat, Kyle Hash
Report | Print
Feb 13, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience, Brett and our team strive to provide excellent service. We apologize for the delay from Ford, and we appreciate your patience throughout the process. If you need any further assistance, please don't hesitate to reach out.

February 08, 2024

Took the time to investigate the issue, resolved the issue and I was kept updated at every step... Josh and entirety of maintenance staff were great...!!! More

by feeleypd
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Feb 09, 2024 -

Palm Coast Ford responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Josh and our maintenance team provided excellent service and kept you informed throughout. We appreciate your support!

February 08, 2024

Good communication, website scheduling could be better but overall experience was good. Melissa was great More

by tanyakcasper
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Feb 09, 2024 -

Palm Coast Ford responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience overall. We'll work on improving our website scheduling for better convenience. Melissa will be delighted to know she made a difference for you. We appreciate your support!

February 08, 2024

Great salesmen. Very personable and helpful. I would highly recommend Nick and the team at Palm Coast. More

by Camarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Nick Moore
Report | Print
Feb 09, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear that Nick and our team provided you with an excellent car-buying experience. Your recommendation means a lot to us!

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