Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Palm Springs Kia
Cathedral City, CA
734 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Is this your dealership?
Filter Reviews by Keyword
By Type
734 Reviews of Palm Springs Kia
Helpful August 21, 2022
What a mess! Disorganized, disrespectful, and, disappointing. They didn't do the job right the first time they held my car captive for an entire month. When I tri Disorganized, disrespectful, and, disappointing. They didn't do the job right the first time they held my car captive for an entire month. When I tried to get them to rectify their mistake, they lost their own records of servicing the vehicle. It was a long wait for service, 2 or 3 weeks..: then They lost my reservation for service adding another 2 to 3 weeks into the second time time they held my car captive ... this time for 2 months!! Then they tried charging me for it. I already paid my deductible! Then they asked my insurance for money..: for the wrong vehicle! Then they could not communicate w my insurance. So i had to go to the dealership, tell them what yo print, then i scanned it and sent it to my insurance. They did not communicate with me or my insurance. They do not return phone calls or texts. This was the biggest nightmare of any car repair situation of my life! More
by Nuumoxx
Employees Worked With
Manny?
August 20, 2022
08/19/2022- I brought my 2020 Kia Soul in to have my brakes checked and possible replaced. My service advisor, Manuel, was friendly and quoted me a piece and estimated wait time. My car was ready sooner brakes checked and possible replaced. My service advisor, Manuel, was friendly and quoted me a piece and estimated wait time. My car was ready sooner than it was estimated to be done. Thank you! More
by Lou Marron
Employees Worked With
Manuel Briceno
August 20, 2022
They do not keep to the time they give you. I had to wait an additional 3h. Because they did not take the car in until 30 minutes after they promised it would be done. Simple things like a o I had to wait an additional 3h. Because they did not take the car in until 30 minutes after they promised it would be done. Simple things like a oil change and tire plus a few check on smog issues. More
by disney1955fan
Employees Worked With
Manuel Briceno
August 18, 2022
Ease of making an appointment was great and the service agents were knowledgeable and professional. The promised time of completion has always been right on. Highly recommend agents were knowledgeable and professional. The promised time of completion has always been right on. Highly recommend More
by RickrtolliverSatisfied
Employees Worked With
Service personnel fantastic
August 18, 2022
PSK has been consistently great in their treatment of me as a customer and any time I bring my KIA in for service. I'm awaiting the Forte GT2 for my next lease. Lisa and the sales and service personnel are as a customer and any time I bring my KIA in for service. I'm awaiting the Forte GT2 for my next lease. Lisa and the sales and service personnel are all top notch. I've been ill used by other dealerships in the past so it's great to find a place I can trust. More
by john_kephart
Employees Worked With
Lisa and the service department.
August 16, 2022
Amazing service, Sergio Rivera was a fantastic sales man who helped me find exactly what I was looking for and needed. He was friendly, quick, and efficient. Him along with Larry Jowers worked together to c who helped me find exactly what I was looking for and needed. He was friendly, quick, and efficient. Him along with Larry Jowers worked together to create the perfect deal. This is my second purchase from Palm Springs Kia and I highly recommend them for your next vehicle purchase. Thank you guys! More
by Troy90
Employees Worked With
Sergio Rivera
