Palm Springs Motors - Service Center

Excellent Service! A cable on the right passenger door was damaged after a smash and grab in January. I scheduled a service appointment with Ignacio and the repair was A cable on the right passenger door was damaged after a smash and grab in January. I scheduled a service appointment with Ignacio and the repair was performed quickly while I waited. Ignacio was extremely helpful, courteous and professional. Great experience! More

Best service ever I love taking my car to Palm Springs Motors for complete service. They are efficient and will even thoroughly clean my car after servicing it. I love taking my car to Palm Springs Motors for complete service. They are efficient and will even thoroughly clean my car after servicing it. More

My service provider was great, and I was very pleased with my service. I have had several advisers and they’ve all been especially courteous. with my service. I have had several advisers and they’ve all been especially courteous. More

Great service. John had the recall item fixed the same morning that I brought my Ford 350 in and ordered the additional part of another recall item to fix later this month. morning that I brought my Ford 350 in and ordered the additional part of another recall item to fix later this month. More

John Fitzgerald is the best I have take my Focus to Quick Lane for 7 years and have always been pleased. Why do I have to have a twenty five word minimum? You should be pleased I have take my Focus to Quick Lane for 7 years and have always been pleased. Why do I have to have a twenty five word minimum? You should be pleased that I am even taking the time to do this! More

Fantastic service I have owned several Ford.vehicles and have been very satisfied with my service writer Tim Marsh. Palm Springs Motors has an excellent employee that b I have owned several Ford.vehicles and have been very satisfied with my service writer Tim Marsh. Palm Springs Motors has an excellent employee that believes in great customer service and kept me up to date with the status on my vehicle. More

Great service Like using the Quick Lane service at PSMotors. It’s quick, efficient and usually takes less than one hour.I have usually been sent a service coupon i Like using the Quick Lane service at PSMotors. It’s quick, efficient and usually takes less than one hour.I have usually been sent a service coupon in advance. More

We are visiting Palm Desert for the winter from the SF Bay area. Our 2002 F350 Ford had a new transmission installed shortly before we left home. We detected a strange vibration noise on our drive here Bay area. Our 2002 F350 Ford had a new transmission installed shortly before we left home. We detected a strange vibration noise on our drive here and it was getting worse so we brought it in to the Ford dealer service dept. Nanfer Garcia was very helpful, the mechanic quickly found the (minor) problem and new part was installed early the next morning! Prompt, attentive, professional service! Thanks! More

Service I have had my vehicle serviced there several times and have found to be efficient and friendly. I was particularly pleased with the service I that wa I have had my vehicle serviced there several times and have found to be efficient and friendly. I was particularly pleased with the service I that was done on my previous explorer. I had an issue with a power plug and the service manager explained the problem and how I could replace the part rather than put in the shop. Saved me money and time and saved a space in their shop for more serious work. My father was a Ford technician and was the shop foreman at our Ford dealership when I was growing up so I appreciated that manner in which this was handled. More

Horrible treatment. I will never go back and I used to love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told they broke a strut on my tire and ruined a cylinder. Was given a loaner car to use but my van wouldn’t be ready for 3 days. Called the following Monday and my call was routed all over the Valley 3x stating they didn’t have my van.. finally found out it was ready.. Lastly, Rey Ramiro forgot the discount we discussed as I brought in a coupon from a mailer I received. No reminder sticker and greasy finger prints in the van driver door. Received a small apology from a mechanic but nothing from Rey or any manager. More