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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.3
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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January 11, 2020

first maintenance on 2019 Wrangler. Had to find jeep on side of building to pick up. Got home , no windshield fluid in it. Not Happy More

by DRJJAC
Recommend Dealer
No
Employees Worked With
Wally Clark
Jan 27, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Please allow me to apologize for the poor first impression left by our service department. I tried reaching out to you privately through Dealer Rater site channels when we were first notified of this review, but received no response. Please feel free to contact me using the information below and I will gladly attempt to make things right. Thank-you and have a great day! Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine (262) 504-1451 jbrinkman@palmen.com

January 11, 2020

Problem isnt solved 100%. Vehicle is under warranty. Expected much better. Will have to come again. Only time will tell if I am fully satisfied More

by vbejanian
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Please allow me to apologize that your issue was not resolved on the first visit. I tried reaching out to you privately through Dealer Rater site channels when we were first notified of this review, and your advisor left messages, but neither of us received a response. Please feel free to contact me using the information below, or Patti at (262) 504-1437, and we will gladly attempt to make things right. Thank-you and have a great day! Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine (262) 504-1451 jbrinkman@palmen.com

January 11, 2020

Always receive great service at this dealership. Great service and friendly people ready to help me out. Patty is the best service rep that I have dealt with. Thanks Patty! More

by jrasmussen35
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

As far as my experience has been, Palmen motors sales and service, goes above and beyond to make my visit go as smooth as possible. More

by Beans
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
January 10, 2020

I had to wait a few minutes to see the service guy but when he grabbed my vehicles information (oil change) the service was done before it’s allotted time. More

by esftymn70
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
January 09, 2020

Palmen Motors gives me great service every time I come. They take care of me and get me back on the road as soon as possible. More

by D. Mason
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 09, 2020

Everypne was Very friendly. Job was done sooner than expected. No pressure to do other work. That was suggested. Wally explained.work that needs to be done. More

by sandy
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 08, 2020

Great group of employees. Everyone always willing to help out. When our vehicles are in for service, the details shared from the service adviser's are second to none. More

by TomP
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
January 08, 2020

Patty is great!! Always super friendly and helpful!! I had some issues early on with my Jeep and being that I’m in sales and am on the road a lot, Patty and team got me a courtesy car quickly and allowed More

by tommyvanoost
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

Service was great walley did a great job would highly recommend him very friendly and professional A++ I will be asking for him to handle all my service neefs More

by Dweiski
Recommend Dealer
Yes
Employees Worked With
Wally Clark
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